Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Senior Product Manager owning product strategy for enterprise segment at Spellbook, the AI legal tech company. Collaborating across teams to build solutions for law firms and legal departments.
Responsibilities
- Define and drive the enterprise product vision, strategy, and roadmap — balancing the needs of large, sophisticated customers with Spellbook's broader mission and business goals.
- Collaborate with engineering and design to build and scale features purpose-built for enterprise environments, including admin controls, permissions, workflows, data residency, and integrations.
- Develop a deep understanding of enterprise buyer and user personas — from IT and procurement to managing partners and in-house legal leads — and translate their needs into product decisions.
- Partner closely with enterprise sales, forward deployed engineering, and customer success to support complex deal cycles, onboarding, and long-term account expansion.
- Manage and prioritize Forward Deployed Engineering (FDE) engagements, balancing the need to unblock critical custom deals with capturing and driving value back into the core product roadmap.
- Define and own enterprise-specific success metrics, including adoption, retention, expansion revenue, and time-to-value, and use data to continuously refine the roadmap.
- Manage enterprise customer feedback loops, including executive business reviews, design partnerships, and beta programs with key accounts.
- Other responsibilities as required.
Requirements
- 5+ years of product management experience, with at least 2 years focused on enterprise or B2B SaaS products.
- Proven track record of building enterprise-grade product capabilities and compliance — such as SSO/SAML, data residency, role-based access controls, audit logging, or enterprise API integrations.
- Experience navigating long enterprise sales cycles and working alongside sales and solutions teams to influence deals through product strategy.
- Deep understanding of enterprise procurement, security, and compliance requirements, and how they shape product development.
- Excellent communication skills with the ability to engage credibly with C-suite stakeholders, enterprise buyers, and technical teams alike.
- Skilled at leveraging data and customer insight to prioritize in an environment where enterprise needs can be vocal and varied.
- Proven ability to work cross-functionally and lead in a fast-paced, agile environment.
Benefits
- Access our company-paid group benefits for you and your family, with $1,000 towards mental health support
- Disconnect during our holiday closure and take advantage of our generous time off policies throughout the year
- Enjoy monthly paid meals, an annual wellness allowance to support your well-being and parental leave top-ups as your family grows
- Secure your stake in our success; you’ll receive competitive stock option grants as a pivotal early employee
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