About the role

Senior Product Manager owning the strategy and roadmap for Suger’s platform focused on AI-driven automation in revenue operations. Collaborates across teams to solve operational pain points.

Responsibilities

Own the product roadmap for intelligent systems that automate pricing, contracting, billing, and compliance workflows.
Design end-to-end user journeys for AI-powered workflows, bringing strong UX instincts and design taste to every interaction - and continuously iterate based on real customer behavior.
Balance customer impact, system reliability, and engineering complexity when making product decisions, partnering closely with engineering to ship correct, transparent, and reliable features in production.
Define and track success metrics including adoption, accuracy, efficiency gains, and customer outcomes.
Work closely with Customer Success and Solutions team to gather qualitative and quantitative feedback, and occasionally support onboarding to deeply understand edge cases and trust concerns around automation.

5+ years of Product Management or Product Design experience in tech, ideally in B2B SaaS, developer platforms, or enterprise software, with a portfolio or track record that demonstrates strong design instincts.
Strong product design sensibility - you have taste, can give sharp design feedback, and care deeply about UX quality.
Experience with AI-powered products, automation, or data-intensive systems - you understand how to build trust and reliability into automated workflows.
Fluency across the full product lifecycle, from discovery and prototyping through production, iteration, and monitoring.
Strong critical thinking: you identify the real problem, not just the stated one.
Clear, confident communication across engineering, design, customer-facing teams, and leadership.
Experience with Salesforce, HubSpot, revenue ops, billing systems, or cloud marketplaces is a plus

Competitive compensation and equity plan.
Monthly office stipends for lunch and commute-related benefits.
Full healthcare benefits - extended health care, dental, vision, and life insurance.
Work alongside a top-notch team with experience at Google, Meta, Salesforce, Pave, Motive, and Square - building AI agent and AI infrastructure SaaS that powers revenue workflows.
Own a major pillar of our go-to-market strategy from day one - driving architecture, engineering standards, and platform reliability with the autonomy to build what you think is right.
Fast-moving, flat org with real product-market fit and big ambitions where you’ll ship quickly, influence the roadmap, and see direct customer impact.