Manager, Business Automation

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About the role

  • Sun Life investment automation manager leading intake, delivery, and governance. Managing analysts and building Python, SQL, Power Automate, Microsoft 365, and AWS solutions.

Responsibilities

  • Run automation intake, triage, prioritization, and backlog management
  • Translate business problems into approved, build-ready requirements
  • Set priorities based on value, complexity, risk, and capacity
  • Clarify business needs, data dependencies, constraints, and effort
  • Validate feasibility against Keel and approved source systems
  • Align specifications with data governance, OSFI B-13 considerations, and delivery controls
  • Set direction for the Automation Analyst, assign work, review output, and own results
  • Coach and develop less experienced team members
  • Support complex development and standards for code, review, testing, change management, and reuse
  • Support development, testing, deployment, and sustainment using Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI tooling
  • Implement error handling, logging, monitoring, documentation, run books, and escalation paths
  • Use peer review to manage automation and AI-enabled model quality and risk
  • Manage stakeholder relationships, scope, progress, adoption barriers, and support
  • Communicate with peers and management to align outcomes to business goals
  • Track value, including time saved, expense impact, reliability gains, and risk reduction; escalate serious issues

Requirements

  • 6 to 10 years of experience in automation, workflow, business analysis, or solutions delivery
  • Proficiency with Python, SQL, Power Automate, Microsoft 365, AWS, and approved AI developer tooling
  • Strong stakeholder management skills
  • People leadership skills, including coaching, development, accountability, and results management
  • Senior-level problem-solving, clear communication, diplomacy, prioritization, adaptability, and influence across technical, non-technical, and management audiences
  • University degree in Computer Science, Software Engineering, Information Systems, Business Analysis, or related field; or equivalent experience
  • Experience with source control, code review, and deployment practices
  • Exposure to cloud services and AI/ML concepts or tools
  • Experience working in Financial services or asset management
  • Awareness of data governance practices
  • Experience managing or supporting technical staff

Benefits

  • Hybrid work environment
  • A friendly, collaborative, and inclusive culture
  • 20 vacation days per year
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Pension, stock and savings programs to help build and enhance your future financial security
  • The opportunity to move along a variety of career paths with amazing networking potential
  • Access to our Global Learning Centre, available 24/7 for your learning needs
  • Wellness programs that support the three pillars of your health – mental, physical and financial
  • Eligible employees participate in various incentive plans, subject to individual and company performance
  • Flexible choice to work from both the office and virtually based on business, Client, and employee needs

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$80,000 - CA$128,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSCloudPythonSQL

Location requirements

HybridTorontoCanada

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