AI Security & DevOps Engineer securing AI systems from prototype to production for Casper Studios, an AI services firm. Owning security standards, platform controls, and enterprise client approvals.
About the role
- Student Site Reliability Analyst supporting Sun Life’s financial-services technology reliability and monitoring. Building dashboards, analyzing performance, and helping prevent outages across global 24x7 services.
Responsibilities
- Work within the Event and Performance Management practice to support project and operational delivery priorities
- Combine software and systems engineering to maintain stable, optimally performing applications and infrastructure
- Monitor critical internal and external digital services for reliability and uptime
- Identify capacity and performance concerns and optimization opportunities
- Design and implement end-to-end monitors, dashboards, and reports
- Use monitoring and development tools to reduce operational work and provide data to prevent future incidents
- Take proactive actions to prevent potential outages
- Collaborate with teams on the consultation, design, implementation, and management of monitoring tools, dashboards, and reports
- Analyze metrics, identify trends, and execute reliability risk mitigation processes and strategies
- Collaborate with IT Support, System Architecture, IT Security, and Enterprise Account Management teams for operational execution and service delivery
- Create usable, verified, and accurate knowledge documents
- Participate in industry developments and training and contribute to roadmap strategy
- Provide or support off-hours troubleshooting and client-impacting changes within a global 24x7 service
Requirements
- Reliability Status Clearance required before starting employment
- Currently enrolled in a university degree or college diploma in computer sciences, information systems, or information technology
- Graduation date of April 2027 or later
- Prior experience supporting technology in an operational role
- Prior experience with all stages of systems development and implementation, including requirements elicitation, architecture, design, development, testing, training, support, and maintenance
- Experience with enterprise delivery methodologies such as Agile; ITIL knowledge welcomed
- Experience with operational monitoring and performance management tools, including Broadcom Monitoring Suite, APM, DX APM, and xMatters
- Experience with Autosys Batch Job Scheduler Suite or similar tools
- Experience or familiarity with Release Management tools such as Broadcom CDD or similar
- Experience with Splunk or similar software for searching, monitoring, and examining machine-generated big data
- Experience with CyberArk or similar privileged-account security tools using password management
- Strong written and verbal communication, organization, strategic thinking, and planning skills
- Ability to analyze and present data using business analysis and business intelligence tools and techniques to create executive dashboards and reports
- Strong collaboration, self-starter, strategic thinking, negotiation, and consensus-building skills
- Availability for off-hours work and 24x7 support requirements
Benefits
- Professional development workshops
- Student awards
- Socials and other student opportunities
- Opportunity to transition into permanent roles after graduation
- Participation in discretionary incentive plans for eligible Sun Life employees in Campus Graduate programs
- Hybrid work flexibility, working from the office and virtually based on business, client, and employee needs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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