Support Engineer, Data & Analytics Operations

Posted 5 days ago

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About the role

  • Support Engineer responsible for operational support of data analytics and cloud technologies at Sun Life Financial. Collaborate with project teams to enhance and maintain data processes.

Responsibilities

  • Responsible for safeguarding our client’s data, by providing superior operational support both on premise and in the Cloud
  • Maintain and support processes in multiple Data Warehouses, Business Intelligence, Data Integration applications
  • Write complex SQL queries, joins, and stored procedures to manipulate and analyze data
  • Experience building and supporting ETL processes, data integration and pipelines
  • Continuously monitor environments to identify and implement operational improvement

Requirements

  • 2+ years experience developing in: Mainframe: TSO, ZEKE, JCL, COBOL
  • ETL: Informatica, IDMC (Informatica Cloud), Master Data Management (MDM), AWS Glue
  • Business Intelligence (BI): SAP Tools (Crystal, Universe Design)
  • AI: GitHub Copilot
  • ITIL knowledge for incident, problem and change management policies and processes
  • Excellent analytical skills to dive into the processes we support to resolve complex data discrepancies or job failures
  • Create and maintain superb technical documentation that will help support our poly-skilled team
  • Excellent communication skills to support Project Teams, Operation teams and vendors

Benefits

  • Competitive salary and bonus structure influenced by market range data
  • Pension, stock, and savings programs to help build and enhance your future financial security
  • An environment of continuous learning and improvement
  • Hybrid work

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$65,000 - CA$105,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSCloudETLInformaticaSQL

Location requirements

HybridTorontoCanada

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