Senior Engineering Manager leading OLO’s guest ordering, experimentation, and menu - quality systems. Owner’s AI platform helps local restaurants grow revenue and operate digitally.
About the role
- Engineering Manager leading billing engineering for Supabase’s developer-focused Postgres platform. Owning team development, monetization systems, roadmap delivery, and incident response.
Responsibilities
- Lead the Billing engineering team at Supabase
- Build a healthy, high-trust team culture in a remote-first, globally distributed environment
- Run 1:1s, performance management, career development, and onboarding for direct reports
- Coach engineers working across backend application code, data pipelines, external integrations, and operational workflows
- Build durable ownership for critical billing knowledge, access, and incident response
- Handle people administration, including leave and time off
- Own the Billing hiring plan and serve as Hiring Manager and first-round interviewer
- Partner with Talent Acquisition to source, interview, and close candidates
- Contribute to headcount planning, organizational design, and engineering leadership development
- Own the Billing roadmap and project management in Linear
- Balance new pricing and product capabilities with correctness, resilience, supportability, and technical-debt investments
- Manage workflow intake and Slack triage
- Own weekly updates and align stakeholders
- Surface risks, dependencies, tradeoffs, and revenue or customer-impact concerns to leadership
- Train as and serve as Incident Commander
- Lead incident coordination, resolution, customer-impact assessment, post-incident follow-up, and blameless post-incident reviews
- Participate in architecture and design discussions and challenge plans with sound technical reasoning
Requirements
- 5+ years of engineering background
- 3+ years managing remote engineering teams
- Experience managing a billing engineering team at a cloud, SaaS, or developer tools company
- Experience managing remote, globally distributed teams across disparate time zones
- Technical credibility with engineers building complex systems
- Genuine passion for people management
- Experience building psychological safety and a feedback culture
- Track record of performance management, including difficult conversations
- Comfort with ambiguity and ability to build structure
- Clear communication and strong writing skills
- Collaborative, low-ego, and adaptable working style
- Experience with subscription lifecycle and monetization mechanics
- Experience with usage-based billing at scale
- Production experience with Stripe, Orb, or comparable billing providers
- Experience with payments and billing-provider integrations, APIs, webhooks, invoice lifecycle, payment failures, event ingestion, sync engines, rate limits, provider SLAs, and outage degradation
- Experience with entitlements and pricing enforcement
- Experience collaborating with Finance, Data, Product, Support, Sales/RevOps, and Partnerships on billing operations
Benefits
- Fully remote work globally
- WeWork membership or co-working allowance usable anywhere in the world
- ESOP equity ownership for every team member
- Tech allowance for laptop, monitor, headphones, or other work equipment
- 100% health insurance coverage for employees
- 80% health insurance coverage for dependents
- Annual company off-sites
- Flexible, asynchronous work
- Annual education allowance for courses, books, conferences, or other learning
Job title
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Degree requirement
No Education Requirement
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