Product Design Co - op supporting Manulife’s enterprise design system. Creating accessible digital experiences, prototypes, and reusable components with cross - functional teams.
About the role
- UX Strategist focused on leading UX research, design, and strategy for digital projects. Collaborating with teams to ensure user needs are met and exceeding client expectations.
Responsibilities
- Conduct thorough UX research — including analytics, information architecture, taxonomy, and heuristic evaluations to inform design decisions.
- Facilitate internal and external interviews and workshops to surface user journeys, content requirements, and UX opportunities.
- Translate research insights into actionable job stories or user stories.
- Assist in creating detailed reports and providing strategic recommendations.
- Develop wireframes of varying fidelity based on project needs, ensuring they are user-focused and intuitive, balancing module and template decisions against project requirements, scope, and timeline.
- Guide clients through key UX decisions and trade-offs to ensure websites and platforms meet requirements, timelines, and budgets.
- Conduct navigation tests, user tests, and card sorting exercises to validate design concepts.
- Work closely with designers and developers to assess the feasibility of UX and IA decisions before the design phase begins.
- Liaise with project managers and broader teams to ensure UX recommendations align with project scope and timelines.
- Provide ongoing consultation on UX best practices throughout the design, development, and QA phases.
- Stay current on industry trends and help guide the broader team in adopting the latest UX methodologies.
- Participate in planning and design reviews, workshops, and brainstorming sessions.
Requirements
- Proven experience in UX research, design, and strategy
- Strong understanding of information architecture
- Proficiency in Figma and user testing methodologies
- Familiarity with Atomic Design principles, including components, modules, and templates
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills, including facilitation
- Demonstrated ability to collaborate effectively with cross-functional teams
- Up-to-date knowledge of UX industry trends and best practices
- Experience working with large clients and managing complex projects
- Knowledge of accessibility standards and SEO best practices.
Benefits
- Extended health and dental benefits
- Opt-in Group RRSP
- Opportunities for professional growth and development
- A collaborative, innovative work environment
- Remote work negotiable depending on experience
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