Solution Engineer driving technical sales engagements for Tanium's innovative endpoint management solutions while collaborating closely with sales and customer success teams.
Responsibilities
Work directly with our world-class sales team from initial discovery to deal close to shorten sales cycles and improve closing rates
Oversee and participate in initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities
Be the direct conduit translating customer business challenges into technical solutions, positioning Tanium to effectively solve those challenges
Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV processes line up with strategic account goals
Partner with field engineering teams to ensure maximum technical effectiveness and consistent customer experience throughout the POV process
Consistently and cogently address our customers’ needs through astute verbal, written, and presentation skills
Build, manage and maintain strong relationships with customers, peers and partners
Actively participate and speak at regional marketing events and conferences
Customer facing Sales and Channel enablement, including training
Operate as a keystone in the sales model, working with the Sales, Marketing, Product, and CS organizations to continuously improve effectiveness and efficiency throughout the customer life-cycle
Travel expected to be 30-50% to engage with customers and prospects in person
Requirements
4+ years of operational and/or selling experience in endpoint operations or security
2+ years of experience in customer-facing or customer support positions
Significant software pre-sales or related value-based technical selling expertise in very large enterprise environments
Experience presenting at multiple levels, from VP level to Solution Users
A demonstrated track record of taking ownership of complex initiatives and producing successful outcomes
Broad knowledge of the IT security, operations, and compliance space and products
Deep knowledge with hands-on experience in one or more of the following:
Endpoint Security
IT Operations Management
Regulatory Compliance
Broad knowledge of scripting languages is a plus
Demonstrated critical thinking skills
Excellent written and verbal communication skills
Naturally team-oriented with a mission-first attitude
BS degree in Computer Science, Mathematics, Engineering or equivalent experience required
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