Sales Coordinator supporting regional revenue growth, customer opportunities, and sales documentation. Maintaining CRM/ERP data for TAPCO/Logix ITS, a safety and parking technology company.
Responsibilities
Collaborate with sales teammates to qualify and execute marketing leads into sales opportunities
Support regionally aligned account executives with customer sales opportunities
Update all relevant data accurately and promptly in the CRM system
Prepare and maintain sales documentation, including quotes, orders, and bids
Maintain accurate customer, quote, and order data in the ERP
Respond to customer inquiries via phone and website interactions
Perform other duties as assigned
Contribute to regional revenue growth and strong customer relationships
Requirements
Two years or more of experience in a sales or customer service position
Proven experience in a sales support or customer-facing role, preferably in a manufacturing setting
Experience working with a CRM (preferred)
Prior experience working within an ERP (preferred)
Ability to thrive in a multi-tasking environment
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent communication and interpersonal skills
Dependable team member
Aptitude to thrive in a customer-focused and results-driven environment
Ability to understand basic technical specifications and application drawings
Desire to advance in one’s career
Bilingual in French and English, both written and spoken
Essential English communication skills for frequent written and verbal interactions with executives and employees in Canada and the United States, and for preparing documentation and reports in English
Benefits
Equal opportunity employer committed to fostering a dynamic and inclusive work environment
Opportunities to invest in personal growth, knowledge, and skills
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