Manager, Community Relations – Pacific

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About the role

  • TD community relations manager leading Pacific-region philanthropy partnerships for a major Canadian bank. Managing nonprofit relationships, community investments, activations, reporting, and stakeholder alignment.

Responsibilities

  • Contribute to the development, prioritization, and execution of strategic initiatives shaping TD’s community giving portfolio
  • Lead end-to-end management of a regional portfolio of community partnerships across the Pacific region
  • Identify regional trends, community needs, and partnership opportunities
  • Assess and recommend community giving opportunities using evidence-based analysis, due diligence, and judgment
  • Design and manage multi-year partnerships delivering measurable community outcomes
  • Develop and manage relationships with non-profit and community-based organizations
  • Serve as primary relationship lead and strategic advisor for assigned partners
  • Review funding proposals and partnership opportunities
  • Prepare recommendations, briefing materials, and proposals for executives and governance committees
  • Represent TD at regional community events and prepare executives for participation
  • Build relationships across TD business lines to align community partnerships with enterprise priorities
  • Advise on community giving opportunities, partnerships, and social impact outcomes
  • Collaborate with regional TD teams, business stakeholders, colleague engagement partners, and internal advisory groups
  • Design and execute activation opportunities, including events, volunteer initiatives, digital campaigns, storytelling, executive participation, and partnership integrations
  • Develop communications strategies with Marketing, Communications, regional teams, and external partners
  • Identify impact stories and community partner outcomes
  • Oversee approvals, contracting, budgeting, reporting, and stewardship processes
  • Administer the community giving budget, including tracking, controls, and documentation
  • Ensure accurate reporting on community partnership activities and outcomes
  • Improve policies, procedures, tools, and processes supporting governance, compliance, and operational excellence
  • Support peers and associates in simplifying processes, improving decisions, and enhancing operational efficiency

Requirements

  • University degree and/or equivalent relevant experience
  • 7+ years of experience in community investment, philanthropy, stakeholder engagement, partnership development, community relations, public affairs, social impact, sustainability, corporate responsibility, government relations, or the non-profit sector
  • Strong understanding of corporate donations, sponsorships, community investment, and the Canadian non-profit landscape
  • Experience working in a large, matrixed organization or financial institution
  • Experience managing highly visible partnerships or projects with multiple internal and external stakeholders
  • Knowledge of sustainability, impact measurement, and community development trends is considered an asset
  • Strong strategic thinking and business acumen
  • Excellent relationship management skills
  • Strong written, verbal, presentation, and executive-ready briefing skills
  • Strong judgment, discretion, and ability to manage sensitive and confidential conversations diplomatically
  • Ability to operate with a high degree of proactive ownership
  • Strong project management and organizational skills
  • Ability to analyze proposals, synthesize insights, assess risk and alignment, and make clear recommendations
  • Ability to navigate changing priorities, ambiguity, and complexity
  • Demonstrated commitment to diversity, inclusion, and working respectfully with diverse communities
  • Ability to balance business and community objectives
  • Experience using all Microsoft Office tools and comfort using Copilot and AI tools
  • Experience with granting, workflow, or community investment platforms is considered an asset
  • Primarily remote/offsite work
  • Non-standard hours may occur
  • Periodic domestic travel may be required

Benefits

  • Base salary
  • Variable compensation
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off
  • Banking benefits and discounts
  • Career development
  • Reward and recognition programs
  • Regular development conversations
  • Training programs
  • Online learning platform
  • Mentoring programs
  • Training and onboarding sessions
  • Flexible remote/offsite work arrangement
  • Accessibility accommodations during the interview process

Job title

Job type

Full Time

Experience level

SeniorLead

Salary

CA$96,900 - CA$136,800 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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