Project Manager overseeing software implementations for healthcare systems, hospitals and pharmacy distributors. Working within Global Operations on multiple concurrent projects and customer collaborations.
Responsibilities
Manage multiple software implementation projects concurrently, from start to finish
Define and document project scope, schedule, milestones and deliverables that support our customers’ business objectives in partnership with internal and external stakeholders
Ensure project alignment with internal proprietary implementation methodology and best practices to enforce project management standards and delivery quality
Direct and coordinate the activities of a multi-disciplinary team of consultants and experts within a matrix organization, to ensure on-schedule and on-budget delivery
Track project against the plan, anticipate risks which may require contingency plans, recommend corrective action, and ensure stakeholders are kept informed
Drive regular status meetings with internal and customer’s project teams and communicate effectively on all expected activities, deliverables and timing
Ensure all customer commitments, deliverables, timelines and milestones are followed through to completion
Report weekly on project status and progress to internal and external stakeholders
Build and maintain a positive, collaborative relationships with internal partners, as well as external vendors/consultants
Support the architecting/estimating of sales opportunities and the creation of Statements of Work (senior positions would expect to lead these initiatives from start to finish)
Provide guidance, coaching and advice to less experienced staff members
Requirements
Minimum of 5 years of experience managing Software Implementation projects as a service provider to external customers, related to Warehousing, Distribution, Retail or any other ERP Projects
Experience in either the Healthcare/Hospital industry or in Supply Chain, Logistics & Complex Distribution
Demonstrated knowledge of project management processes (project planning, resource scheduling/booking, stakeholder management, financial management and issue/risk management)
Demonstrated understanding and experience of project delivery methodologies and application of these approaches in a formal project environment
Demonstrated ability to develop reliable project timelines and deliver against them
Ability to communicate and work effectively with end users, IT, employees, and vendors/consultants
Proven track record of managing large, high-complexity projects, comprising of multiple vendors and solutions (having managed budgets of at least $2 million)
Strong customer management skills
Expert user of project management software
Excellent verbal and written communication skills in English
PMP certification would be a plus
This position requires travel within North America of up to 20%
Strong proficiency in both written and verbal English.
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