Technical Solutions Architect designing Juniper and Aruba enterprise networking solutions for Arrow’s channel partners. Leading technical sales engagements, demonstrations, and solution architecture across North America.
About the role
- Project Manager overseeing software implementations for healthcare systems, hospitals and pharmacy distributors. Working within Global Operations on multiple concurrent projects and customer collaborations.
Responsibilities
- Manage multiple software implementation projects concurrently, from start to finish
- Define and document project scope, schedule, milestones and deliverables that support our customers’ business objectives in partnership with internal and external stakeholders
- Ensure project alignment with internal proprietary implementation methodology and best practices to enforce project management standards and delivery quality
- Direct and coordinate the activities of a multi-disciplinary team of consultants and experts within a matrix organization, to ensure on-schedule and on-budget delivery
- Track project against the plan, anticipate risks which may require contingency plans, recommend corrective action, and ensure stakeholders are kept informed
- Drive regular status meetings with internal and customer’s project teams and communicate effectively on all expected activities, deliverables and timing
- Ensure all customer commitments, deliverables, timelines and milestones are followed through to completion
- Report weekly on project status and progress to internal and external stakeholders
- Build and maintain a positive, collaborative relationships with internal partners, as well as external vendors/consultants
- Support the architecting/estimating of sales opportunities and the creation of Statements of Work (senior positions would expect to lead these initiatives from start to finish)
- Provide guidance, coaching and advice to less experienced staff members
Requirements
- Minimum of 5 years of experience managing Software Implementation projects as a service provider to external customers, related to Warehousing, Distribution, Retail or any other ERP Projects
- Experience in either the Healthcare/Hospital industry or in Supply Chain, Logistics & Complex Distribution
- Demonstrated knowledge of project management processes (project planning, resource scheduling/booking, stakeholder management, financial management and issue/risk management)
- Demonstrated understanding and experience of project delivery methodologies and application of these approaches in a formal project environment
- Demonstrated ability to develop reliable project timelines and deliver against them
- Ability to communicate and work effectively with end users, IT, employees, and vendors/consultants
- Proven track record of managing large, high-complexity projects, comprising of multiple vendors and solutions (having managed budgets of at least $2 million)
- Strong customer management skills
- Expert user of project management software
- Excellent verbal and written communication skills in English
- PMP certification would be a plus
- This position requires travel within North America of up to 20%
- Strong proficiency in both written and verbal English.
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