Manager – Creative Director

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About the role

  • Manager & Creative Director leading the DOT Comm Creative Studio at TELUS. Focused on improving digital engagement and customer experience across all consumer storefronts.

Responsibilities

  • Lead a talented in-house team of designers, content strategists and copywriters in shaping the customer experience across our digital consumer storefronts.
  • Champion brand storytelling and commercial performance.
  • Inspire and lead a high-performing team to deliver friction-less, persuasive and assistive customer journeys.
  • Transform business objectives into innovative concepts.
  • Evolve TELUS’ ecommerce brand expression and design system.
  • Mentor and develop a team of creatives.
  • Optimize workflows and resource allocation for maximum efficiency.

Requirements

  • 8+ years of experience in digital design or advertising
  • At least 3 years in a leadership or art direction role
  • A portfolio that showcases best-in-class digital creative for ecommerce or performance marketing
  • Strong conceptual thinking and visual storytelling skills
  • Expertise in modern design tools (e.g., Figma, JIRA, Adobe Creative Suite)
  • Experience working with headless CMS’ like Contentful
  • Experience directing photo/video content and writing or editing copy for digital channels is a strong asset
  • Confident communicator with the ability to present and sell ideas to stakeholders at all levels
  • A collaborative, empathetic leadership style
  • Passionate about emerging tech, especially AI and automation

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$109,000 - CA$202,000 per year

Degree requirement

Bachelor's Degree

Location requirements

OnsiteTorontoCanada

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