Product Manager focusing on AI - powered solutions for senior living at PointClickCare, transforming healthcare delivery through technology and innovation.
About the role
- Senior Product Manager for TELUS responsible for designing programs for product retention in SMB sector. Collaborating with sales and data teams to enhance marketing and sales performance.
Responsibilities
- Designing and executing strategic programs that drive product intensity and multi-product customer retention within our SMB customer base
- Collaborating with sales teams
- Creating data-informed programs based on predictive models
- Conducting regular performance reviews and deriving actionable insights
- Simplifying complex data results into presentations for various organizational levels
- Executing highly cross-functional projects with marketing and sales partners
- Improving conversion and impacting business wireless targets
- Shaping and adjusting customer value propositions
- Collaborating with multiple stakeholders to develop integrated strategies
- Garnering buy-in from all levels of the organization
Requirements
- 5+ years of experience in product/program management, marketing operations, digital transformation, or business strategy roles
- Strong data analysis capability
- Exceptional stakeholder management
- Persuasive communication skills
- Comfort with ambiguity
- Results orientation
- Project prioritization and agility
- 5+ years of experience managing complex, cross-functional programs (telecom industry experience is a major plus)
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
- And much more …
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