Product Manager shaping strategy and digital products for a profitable marketplace platform serving hundreds of thousands of users. Partnering with founders, engineering, and design to drive measurable product outcomes.
About the role
- Product Manager focusing on AI-powered solutions for senior living at PointClickCare, transforming healthcare delivery through technology and innovation.
Responsibilities
- Own product strategy, roadmap, and execution for your portion of the Senior Living products.
- Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
- Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
- Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
- Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
- Identify, communicate, and bring the right people together to manage risks timely and effectively.
- Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
- Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
- Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
- Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
- Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
- Understand the broader product portfolio and how solutions work together to create value for customers.
- Participate in industry events, and lead customer and partner facing engagements as a product expert.
- Understand competitive landscape.
- Inspire, energize, and motivate cross-functional teams.
Requirements
- Bachelor’s Degree in business, computer science, or computer engineering.
- 5+ years of Software Product Management experience.
- Experience working in healthcare technology is a plus.
- Experience working with Cloud - Azure hosted environments.
- Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
- Strong written and oral communication skills with internal and external stakeholders.
- Solid understanding of Agile practices.
- Experience managing SaaS products.
Benefits
- Benefits starting from Day 1
- Retirement Plan Matching (RRSP & 401K)
- Flexible Paid Time Off
- Lifestyle/Wellness Spending Account
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Learning Programs & Resources
- Employee Recognition
- and more!
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