Senior Product Manager – Senior Living

Posted 12 hours ago

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About the role

  • Product Manager focusing on AI-powered solutions for senior living at PointClickCare, transforming healthcare delivery through technology and innovation.

Responsibilities

  • Own product strategy, roadmap, and execution for your portion of the Senior Living products.
  • Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
  • Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
  • Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on product priorities.
  • Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders on how to improve.
  • Identify, communicate, and bring the right people together to manage risks timely and effectively.
  • Manage products through the full development lifecycle, from discovery and strategy through delivery and iteration.
  • Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points.
  • Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment.
  • Engage with User Experience, Engineering, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
  • Liaise with Software Commercialization, Sales, Marketing, Professional Services, Customer Success, and other functions to ensure successful product launches and releases.
  • Understand the broader product portfolio and how solutions work together to create value for customers.
  • Participate in industry events, and lead customer and partner facing engagements as a product expert.
  • Understand competitive landscape.
  • Inspire, energize, and motivate cross-functional teams.

Requirements

  • Bachelor’s Degree in business, computer science, or computer engineering.
  • 5+ years of Software Product Management experience.
  • Experience working in healthcare technology is a plus.
  • Experience working with Cloud - Azure hosted environments.
  • Proven track record of managing products, innovation, and a general curiosity and drive for building great products.
  • Strong written and oral communication skills with internal and external stakeholders.
  • Solid understanding of Agile practices.
  • Experience managing SaaS products.

Benefits

  • Benefits starting from Day 1
  • Retirement Plan Matching (RRSP & 401K)
  • Flexible Paid Time Off
  • Lifestyle/Wellness Spending Account
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Learning Programs & Resources
  • Employee Recognition
  • and more!

Job type

Full Time

Experience level

Senior

Salary

CA$133,200 - CA$148,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AzureCloud

Location requirements

HybridMississaugaCanada

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