Principal Product Manager driving F5’s cybersecurity customer experience AI strategy. Re - architecting customer operations through agentic workflows, governance, automation, and measurable enterprise outcomes.
About the role
- Lead AI Product Manager managing client engagements and AI systems for PE-backed portfolio companies. Involved in discovery, scoping, and post-launch growth phases for AI products.
Responsibilities
- The Lead AI Product Manager owns client engagements end-to-end: the discovery call, the eval rubric, the scoping doc, the production handoff, and the post-launch growth phase based on learning from real usage.
- Run discovery with operating partners to identify the use case worth building.
- Turn ambiguous AI ambitions into eval-ready scope.
- Hold scope with senior stakeholders.
- Work as a peer with senior engineers.
- Run the engagement cadence: weekly client reviews, internal eval reviews, milestone demos.
- Drive post-launch growth.
- Codify what works.
- Mentor PMs as the team grows.
Requirements
- 7+ years of product management experience, with at least 2 years shipping AI products end-to-end.
- Strong product generalist fundamentals before AI specialism.
- Comfort going deep technically.
- Strength in client work.
- Strong written communication.
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