About the role

Case Manager supporting women transitioning from custody through Jean Tweed Centre’s substance use and mental health services. Coordinating individualized release plans, counselling, referrals, and community supports.

Responsibilities

Establish a comprehensive, wholistic, individualized service plan with each client on your caseload.
Lead a collaborative wrap-around process to ensure comprehensive service coordination that reflects individual needs.
Provide case management support including counselling, outreach, on-going assessment, goal planning, referral, development of support systems, system navigation, etc.
Provide referrals and support to access health and community-based services.
Complete required case notes, evaluations, and data entry reports accurately and in a timely manner.
Maintain documentation of relevant client interactions, interventions, and contacts with collateral supports.
Monitor client progress and prepare reports and letters as necessary.
Participate in staff meetings, team development, and supervision meetings.
Collaborate with the supervisor to discuss job performance and establish professional goals.
Engage in ongoing staff development and personal learning.
Follow occupational health and safety requirements and organizational policies and procedures.
Maintain client service orientation and work collaboratively to support inclusion, equity, and continuous learning.

Bachelors Degree in Social Work, or a related discipline.
A combination of 3 years of work experience in the field of Mental Health, Substance Use, Criminal Justice and/or related field.
Expertise in providing counselling and case management to individuals who are experiencing or have experienced a complex history of mental health concerns, substance use, and involvement in the criminal justice system.
Working knowledge of best practices in mental health, substance use, harm reduction, trauma and the therapeutic relationship.
Working knowledge of trauma-informed practice, women centred principles and best practices for women and substance use.
Working knowledge of psycho-social rehabilitation and recovery principles.
Working knowledge of the criminal justice system, housing, health care and community resources in the Toronto area and related provincial resources.
Ability to work independently with minimal day-to-day supervision.
Crisis intervention skills, with well-developed problem-solving abilities and interpersonal skills.
Canadians and Permanent Residents will be given priority.