Manager of AI and Innovation Communications responsible for content development and media relations for AI and technology. Collaborating across teams to enhance brand messaging and execute communications effectively.
About the role
- Director of AI and Innovation Communications at Thomson Reuters driving strategic communications and engagement for AI systems. Collaborating on product launches and executive thought leadership across tech and legal sectors.
Responsibilities
- Develop and execute AI and innovation communications strategies across product launches, partnerships, customer stories, and executive thought leadership.
- Lead end-to-end communications for product launches, partnership announcements, and customer stories — from messaging development through media placement and internal rollout.
- Translate AI product innovations into narratives relevant to professional audiences — focused on workflow transformation and business outcomes, not just technical features.
- Work closely with product managers, engineers, and technology leaders to understand roadmaps, surface stories, and translate complex innovations into compelling communications.
- Prepare executives for media interviews, speaking engagements, industry conferences, and analyst conversations.
- Create high-quality content across formats — press releases, blog posts, case studies, briefing documents, bylines, social content, and sales-facing materials.
- Build and maintain relationships with technology, business, and trade media covering AI, legal tech, fintech, and professional services.
- Monitor AI industry trends, competitive developments, and regulatory discussions to provide timely counsel and ensure Thomson Reuters' communications remain relevant and forward-looking.
- Coordinate with marketing, sales, product marketing, analyst relations, and regional teams to keep messaging aligned and opportunities surfaced.
- Build repeatable playbooks and processes that let a lean team operate at scale and velocity.
- Support issues management related to AI, including responsible AI messaging and reputational matters.
- Manage at least 2 direct reports.
Requirements
- 10+ years of experience in technology communications, in B2B technology, SaaS, or enterprise software within a large, matrixed organization.
- Have worked across multiple communications disciplines — product, customer, partnership, and/or executive communications
- Experience leading product and innovation PR teams
- Have deep understanding of AI, machine learning, or emerging technologies with the ability to translate complex technical concepts for professional audiences
- Understand how professionals and enterprises evaluate and adopt technology, and can write to that audience credibly
- Have a track record of building media relationships with technology and business press
- Can move between strategic messaging work and fast-turnaround tactical execution without losing quality
- Are experienced in building processes and playbooks, not just executing one-off campaigns
- Have strong instincts for competitive positioning and can develop messaging that holds up to scrutiny
- Have excellent written and verbal communication skills with exceptional attention to detail
Benefits
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
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Senior Manager of AI and Innovation Communications at Thomson Reuters. Position involves strategic communication for AI technology in a hybrid work environment, requiring 6 - 8 years of experience.
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