Director of AI and Innovation Communications at Thomson Reuters driving strategic communications and engagement for AI systems. Collaborating on product launches and executive thought leadership across tech and legal sectors.
Responsibilities
Develop and execute AI and innovation communications strategies across product launches, partnerships, customer stories, and executive thought leadership.
Lead end-to-end communications for product launches, partnership announcements, and customer stories — from messaging development through media placement and internal rollout.
Translate AI product innovations into narratives relevant to professional audiences — focused on workflow transformation and business outcomes, not just technical features.
Work closely with product managers, engineers, and technology leaders to understand roadmaps, surface stories, and translate complex innovations into compelling communications.
Prepare executives for media interviews, speaking engagements, industry conferences, and analyst conversations.
Create high-quality content across formats — press releases, blog posts, case studies, briefing documents, bylines, social content, and sales-facing materials.
Build and maintain relationships with technology, business, and trade media covering AI, legal tech, fintech, and professional services.
Monitor AI industry trends, competitive developments, and regulatory discussions to provide timely counsel and ensure Thomson Reuters' communications remain relevant and forward-looking.
Coordinate with marketing, sales, product marketing, analyst relations, and regional teams to keep messaging aligned and opportunities surfaced.
Build repeatable playbooks and processes that let a lean team operate at scale and velocity.
Support issues management related to AI, including responsible AI messaging and reputational matters.
Manage at least 2 direct reports.
Requirements
10+ years of experience in technology communications, in B2B technology, SaaS, or enterprise software within a large, matrixed organization.
Have worked across multiple communications disciplines — product, customer, partnership, and/or executive communications
Experience leading product and innovation PR teams
Have deep understanding of AI, machine learning, or emerging technologies with the ability to translate complex technical concepts for professional audiences
Understand how professionals and enterprises evaluate and adopt technology, and can write to that audience credibly
Have a track record of building media relationships with technology and business press
Can move between strategic messaging work and fast-turnaround tactical execution without losing quality
Are experienced in building processes and playbooks, not just executing one-off campaigns
Have strong instincts for competitive positioning and can develop messaging that holds up to scrutiny
Have excellent written and verbal communication skills with exceptional attention to detail
Benefits
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
AI Harness Engineer building reliable AI tools, agent harnesses, and P2P systems for Tether’s local AI platform. Developing QVAC features that connect users to scalable local AI.
Senior Director leading AI enablement and enterprise systems transformation for Cineflix, a global TV creator and distributor. Modernising systems, deploying internal LLM capabilities and driving organisation - wide adoption.
Staff AI Builder designing and shipping production GenAI systems for Robots and Pencils’ enterprise clients. Leading agentic AI, RAG, AWS architecture, reliability, and technical mentoring.
Director leading enterprise data governance, catalog, quality, and AI readiness for CBC/Radio - Canada’s public service media organization. Hybrid role guiding governance programs, councils, stakeholders, and data teams.
Director leading AI innovation pipelines, accelerators, governance, and enablement at CBC/Radio - Canada, Canada’s public broadcaster. Driving scalable AI initiatives across media, technology, and corporate teams.
Expert AI Governance Advisor defining responsible AI governance, risk controls, and regulatory practices at Beneva. Supporting insurance and financial services through ethical, compliant AI adoption.
AI personalization rater evaluating Gemini responses using connected Google applications. Providing structured feedback to improve accuracy, relevance, helpfulness, and personalization.
AI risk oversight manager at Manulife, a global financial services provider. Challenging AI model and operational risks across regulated enterprise portfolios.
AI model risk oversight manager at Manulife, an international financial services provider. Challenging governance, validation, and controls for high - risk AI initiatives.
AI model risk governance leader developing enterprise frameworks, standards, and training for responsible AI at global financial services provider Manulife. Hybrid role partnering with regulated - industry stakeholders.