Field Operations Associate II managing inventory and customer service. Supporting Grainger's strategic vision by providing the best service to customers on - site.
About the role
- Recreation Services Assistant conducting recreational activities in long-term care settings for seniors. Supporting residents through wellness programs and social engagement initiatives.
Responsibilities
- Implements and conducts activation, recreation and social programs i.e. discussion groups, fun and fitness, activities of daily living or special events.
- Explains, demonstrates and assists participants in performing activities.
- Plans programs by gathering information concerning practicality and cost of activities.
- Attends team meetings, presenting alterations/adaptations in programming and gathering resident information to assist in establishing goals and strategies.
- Documents residents' interests/needs and progress.
- Maintains documentation regarding assessment, progress, involvement of residents in program, resident activation goals and strategies on individualized care plans.
- Attends care conferences and may participate in Home/divisional committees.
- Coordinates activities by obtaining adequate supplies; distributing, and writing information/flyers; collecting funds.
- Accompanies residents on outings, arranging for transportation tickets/reservations, ensuring dietary needs can be met.
- Promotes resident safety.
- Liaises with residents, staff, volunteers, family and community agencies in gathering and providing information to support activity programs.
- Directs Youth Trainees, volunteers and students.
- Evaluates programs and progress of students.
- Supports the interdisciplinary approach (i.e. assist with resident dining as required).
Requirements
- Post-secondary diploma or degree in recreation and leisure studies, therapeutic recreation, kinesiology or a related discipline or the approved equivalent combination of education and/or experience.
- Bilingual in French and English in accordance with the French Language Services Act.
- Experience in the development, implementation and evaluation of activation, recreation and social programs in a long term care setting.
- Experience in assessing and evaluating resident needs, as well as establishing appropriate goals and strategies.
- Knowledge of gerontology and geriatrics, related to long term care.
- Knowledge in applying a variety of therapeutic techniques related to dementia care including Montessori and dementiability approaches.
- Knowledge in applying therapeutic modalities of Recreation.
- Ability to communicate effectively both verbally and in writing with residents, staff, volunteers and families.
- Ability to work effectively with residents, staff, students, volunteers, family and community agencies.
- Ability to motivate individual residents in order to maximize their participation in meaningful leisure activities.
- Advanced understanding of and ability to apply group dynamic principals.
- Ability to maintain appropriate documentation on residents' progress, care plans, evaluation tools and audits.
- Knowledge of and ability to apply a quality improvement approach in the delivery of recreation services.
- Ability to deliver a high level of Customer Service, Fiscal Accountability, Innovation, Results Orientation and Teamwork.
- Ability to work flexible time schedules including evenings and weekends, depending on programming needs of the Home.
- Ability to utilize a variety of software applications such as Microsoft Word and automated systems (i.e. PointClickCare).
- Ability to promote Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual IT Trainer at McCarthy Tétrault, a Canadian law firm. Responsible for developing training programs and utilizing AI tools for staff training.
Bilingual Senior Contracts Specialist at Stryker overseeing contract management and collaborating with various teams. Responsible for negotiation, compliance, and maintaining contract documentation.
Bilingual Senior Case Manager responsible for case management and reimbursement support at Sentrex Health Solutions. Collaborating with various stakeholders to ensure patient access to prescribed therapies.
Senior Advisor managing high net worth clients' financial journeys at Wealthsimple. Delivering tailored financial plans and enhancing client experiences in a remote work setting.
Associate Specialist handling bilingual Sales inquiries and supporting operations for investment products at PICTON Investments. Engaging in cross - functional collaboration and ensuring compliance in investor operations.
Appliance Delivery Assistant at Gofor Delivers Inc. for appliance installation and customer service in Montreal. Focused on teamwork and delivering exceptional customer experiences.
Manager, Credit specializing in Canadian agriculture and lending practices at FCC. Leading a team of credit managers and overseeing complex credit decisions for agricultural financing.
Bilingual Client Transactions Service Associate managing DS Front Office Operations inquiries and problems. Collaborating with various operations centers to ensure seamless service experience.
Bilingual Service Solutions Unit Representative responsible for timely resolution of client account issues in financial services. Ensuring superior service to clients in their preferred language of choice.