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Corporate Roadside Assistance Representative – Bilingual
Posted 3 months ago
About the role
- Bilingual Corporate Roadside Assistance Representative handling inquiries for Canadian Tire. Providing customer service with availability for scheduling between 6AM to 11PM.
Responsibilities
- Respond to a wide variety of requests from Canadian Tire Roadside Assistance and Home Services customers
- Dispatch a service provider to provide roadside assistance
- Handle general inquiries on membership benefits/product features, enrolment, etc.
- Support Triangle Rewards customers
Requirements
- Customer focused, who go above and beyond to respond to the evolving needs of our customers
- Solutions oriented and outcome focused, with a strong attention to detail
- Team players with strong communications skills, who build relationships easily
- Flexible availability for scheduling between 6AM to 11PM
Benefits
- Career growth opportunities
- Product discounts
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