Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
MC
Bilingual Nurse Case Manager – Infirmier(ère) gestionnaire de cas bilingue
Posted 5 days ago
About the role
- Bilingual Nurse Case Manager in McKesson's Patient Support Programs. Coordinating patient education and adherence support across the treatment journey in Canada.
Responsibilities
- Act as the primary point of contact for prescribers and clinical teams to enroll patients and coordinate services.
- Provide patient education (disease, medications, management of side effects) and deliver injection training for at-home administration, in-clinic, or virtually, according to patient preference.
- Support treatment adherence through scheduled follow-ups and promptly communicate clinical updates to physicians and clinical staff.
- Perform concise and accurate documentation, and conduct chart reviews as needed to support reimbursement.
- Collaborate with McKesson pharmacy colleagues, manufacturer partners, and clinical teams to remove barriers to care and escalate issues beyond the program’s scope when necessary.
Requirements
- Bilingualism: Proficiency in French and English, both spoken and written.
- Nursing license in Ontario or Quebec (or both).
- Registered Nurse (RN) designation is strongly preferred; Registered Practical Nurse/Licensed Practical Nurse (RPN/LPN) and Nurse Practitioner (NP) applicants will be considered.
- Minimum of 2 years of relevant experience (or an equivalent combination of education and experience).
Benefits
- Competitive salary package
- Opportunities for professional development
- Flexible work options
- Supportive company culture
Job title
Job type
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Not specified
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