About the role

  • Senior Business & Systems Analyst focused on business intelligence and geospatial analysis for Toronto Paramedic Services. Leading initiatives and providing consulting expertise in business transformation processes.

Responsibilities

  • Leads Business Transformation by working together with business stakeholders and recommending strategies to achieve business change
  • Provides client-driven, value-added business consulting expertise to a portfolio of diverse projects in the division
  • Provides analysis results and proposal recommendations to stakeholders; chairs meetings and promotes systematic discussion of complex topics
  • Leads continuous improvement initiatives from concept through to implementation and benefit realization
  • Builds strong relationships with team members and establishes partnerships with senior business stakeholders
  • Participates in the hiring of resources, motivates and coaches team members, ensuring effective teamwork, high standards of work quality and organizational performance
  • Achieves a high degree of client satisfaction by identifying user problems/needs and recommending solutions - supported by clear documentation that is understood by both business and technical audiences
  • Recommends business solutions that optimize the user experience and satisfy stakeholder needs, continually exploring and assessing options for value-add for users
  • Identifies, analyzes, rationalizes and optimizes business processes in an agile manner by interviewing, documenting and facilitating business process review
  • Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government
  • Prepares reports to management supporting recommendations on changes in technology solutions, business methods and business processes including appropriate staffing levels and resource allocation
  • Lead development of Extract, Transform, Load (ETL) processes, and tools
  • Design, build, test and deploy BI/GIS system improvements
  • Analyze user requirements and based on findings, design functional specifications for BI/GIS front-end applications
  • Develop sematic layer, metadata, reports, report definitions, visualizations for requested projects
  • Develop and maintain technical or procedural documentation
  • Provide and apply quality assurance best practices
  • Create informative visualizations that intuitively display large or complex data relationships
  • Collaborate with teams to design data warehouses, data mining or analytic architectures, master data development, data analysis methodologies, predictive models, or other data related strategies to solve critical business problems
  • Acquire data from primary or secondary data sources or leverage existing data sets to create new data assets and maintain assets according to established business rules and data governance practices
  • Assist with improving data quality through use of data analysis and tools
  • Create queries and supply statistical data to fulfill information requests
  • Organize, supply and maintain datasets for Open Data portal or other public facing
  • Ensure products comply with organizational policies and laws such as PHIPA, MFPIPA and FIPPA

Requirements

  • Post-secondary education in Information Management, Information Technology, Business, Public Administration or other discipline pertinent to the job function
  • Considerable experience in data analytics, creating dashboards, and data visualizations
  • Considerable experience using relational database management systems (e.g. Microsoft SQL Server, Oracle Database, MySQL, etc.), and business intelligence tools (e.g. Qlik, SAS Business Intelligence, Tableau, etc.)
  • Experience using MS Office (Word, Excel, etc.) and Visio
  • Post-graduate degrees in analytics are considered an asset
  • Knowledge in paramedicine, communication centre operations, or supply chain management is considered an asset
  • Extensive analytical conflict resolution and problem-solving skills
  • Ability to prepare, organize, and present project documentation to senior management (e.g. business cases, feasibility study, project plans, cost benefit analysis, etc.)
  • Project management experience considered an asset

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off

Job type

Full Time

Experience level

Senior

Salary

CA$103,431 - CA$141,247 per year

Degree requirement

Bachelor's Degree

Tech skills

ETLMS SQL ServerMySQLOracleSQLTableau

Location requirements

OnsiteTorontoCanada

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