Conflicts and records specialist supporting Torys’ legal risk, business intake, and records management processes. Conducting conflict searches, KYC reviews, reporting, and file administration.
Responsibilities
Perform conflict searches to identify potential legal and business conflicts for new business intake and incoming legal professionals
Liaise with Risk Management to resolve conflicts, new business intake and other risk-related issues
Support legal professionals and assistants with new business intake
Review matter openings for compliance with firm policies and Know Your Client requirements
Follow up with legal professionals and assistants as required
Process matter closings
Update and maintain client and matter information
Generate ad-hoc client, matter, related-party and physical-file reports
Assist with the audit inquiry process
Coordinate file delivery to and retrieval from off-site storage
Support records destruction initiatives
Provide rotating after-hours support for urgent conflicts searches
Participate in department projects and initiatives
Requirements
Post-secondary education in a business-related field and/or equivalent experience
3 to 5 years of related experience
Professional services environment experience preferred
Experience in conflict searching, business intake and/or records and information management is an asset
Knowledge of business intake, conflicts, records management and ethical wall software such as CorpIntake, 3E and Intapp Walls is an asset
Exceptional client service skills
Strong analytical abilities, problem-solving skills and attention to detail
Strong time management skills and ability to prioritize and meet deadlines with minimal supervision
Excellent verbal and written communication skills
Strong interpersonal skills and ability to work independently and collaboratively
Sound judgment and ability to handle confidential information discreetly
Successful completion of background checks, including criminal record, social media, employment and educational background checks
Benefits
Hybrid work model with 2 days in the office per week
Additional in-office onboarding and cross-training support during the first few months
Accommodations available for applicants with disabilities
AI-assisted recruitment process with applications reviewed by Human Resources
Diversity, inclusive and accessible work environment
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