IP docketing clerk maintaining deadlines and records for Torys’ intellectual property practice. Hybrid Toronto role supporting legal professionals, systems, and administrative operations.
Responsibilities
Provide docketing and administrative support to the Intellectual Property group
Review and assess CIPO mail, foreign PTO correspondence, and client communications
Identify key deadlines, instructions, regulatory requirements, and required actions
Maintain accurate and timely records in the IP Practice Management System
Collaborate with IP legal professionals to clarify matter details and instructions
Monitor and respond to requests in the IP tracker system
Implement required updates and resolve outstanding items
Update matter information, remove outstanding deadlines, and process file closures
Participate in rotational coverage of the IP Administration inbox
Provide backup and overflow support across the IP Administrative team
Test and validate system enhancements, workflow improvements, and updates
Support onboarding, training, and cross-training initiatives
Contribute to departmental projects, process improvements, and documentation maintenance
Perform other duties as assigned
Requirements
Post-secondary degree or diploma, or equivalent experience to successfully complete the essential requirements of the role
1-2 years’ experience in a support role within a law firm or professional services environment is preferred
Docketing experience within an intellectual property practice area is preferred
Canadian Patent Administrator certification is considered an asset
Proficient in MS Office product suite
Experience preparing and generating reports using Excel and Word is preferred
Excellent client service orientation and ability to manage multiple priorities
Strong technical aptitude and ability to learn and use new technologies and systems
Excellent written and verbal communication skills
Strong organizational, attention to detail, and time management skills
Ability to prioritize work and meet deadlines in a fast-paced environment
Excellent interpersonal skills and ability to work independently and collaboratively
Flexibility to work overtime and participate in rotational coverage of the general inbox, including holidays when the firm is closed and CIPO remains open
Successful completion of criminal record, social media, employment, and educational background checks
Benefits
Hybrid work model with 3 days in the office per week
Onboarding support and requisite cross training
Overtime support as required
Diversity, inclusive, and accessible work environment
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