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About the role

  • Data and Evaluation Manager leading analytics and program evaluation for Touchstone Institute’s Ontario physician practice-readiness program. Managing dashboards, KPIs, reporting, and the Data & Evaluation team.

Responsibilities

  • Lead the development and execution of data and evaluation strategies for Practice Ready Ontario
  • Oversee collection, analysis, and reporting of quantitative and qualitative data to evaluate program performance and outcomes
  • Provide actionable insights to senior leaders and stakeholders
  • Lead the design, development, and implementation of analytics frameworks, dashboards, and performance measurement systems
  • Analyze complex data sets to identify trends, risks, opportunities, and areas for improvement
  • Develop and maintain KPIs and performance monitoring processes
  • Oversee reports, presentations, and data visualizations supporting decision-making
  • Strengthen data collection processes across the PRO pathway and ensure findings lead to recommendations and follow-through
  • Collaborate with IT on data quality, integrity, governance, and compliance
  • Develop and implement program evaluation frameworks and methodologies
  • Define impact reporting requirements and strategies with internal and external stakeholders
  • Translate measurement and evaluation frameworks into coordinated workplans and track progress
  • Oversee surveys and other evaluation tools
  • Provide strategic and operational direction and manage the Data & Evaluation team
  • Allocate resources, assign and prioritize tasks, and manage team scheduling
  • Review deliverables, provide feedback, and support team improvement
  • Ensure appropriate job-related training and orientation
  • Prepare program briefing materials for the Executive team and other audiences

Requirements

  • Knowledge of the government and healthcare sectors in Ontario and Canada
  • Strong understanding of data collection methods, program evaluation principles and frameworks, and research design
  • Familiarity with data governance, data quality, and privacy requirements
  • Familiarity with medical education, professional competency assessments and licensure pathways for medical professionals is an asset
  • Excellent proficiency in data analysis and visualization tools
  • Excellent proficiency with Microsoft Office Suite
  • Excellent written and communication skills, including report writing and presentation development
  • Strong critical thinking skills to identify key issues and propose solutions
  • Strong ability to synthesize quantitative and qualitative evidence, communicate limitations, and develop recommendations
  • Strong organizational and project management skills
  • Strong interpersonal and collaboration skills
  • Proficiency with statistical software and/or SQL is an asset
  • Ability to lead a team, delegate work and manage performance issues
  • Ability to conduct presentations to various stakeholder audiences
  • Ability to work independently or as part of a team, with clients at all organizational levels
  • Ability to process multiple types of information, perform multiple tasks simultaneously, and prioritize
  • Post-secondary education from a health sciences program or related field
  • At least 5 years of experience working in data analytics, program evaluation, performance measurement, or research
  • At least 3 years of experience leading a team of staff
  • Demonstrated experience designing and implementing program evaluations and translating findings into recommendations for program improvement

Benefits

  • Hybrid work model with two designated in-office days: Tuesdays and Wednesdays
  • Accommodation available throughout the hiring process
  • Employment equity and accessible employment practices
  • Diverse work environment

Job type

Contract

Experience level

Mid levelSenior

Salary

CA$84,000 - CA$127,000 per year

Degree requirement

No Education Requirement

Tech skills

SQL

Location requirements

HybridTorontoCanada

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