Data and Evaluation Manager leading analytics and program evaluation for Touchstone Institute’s Ontario physician practice-readiness program. Managing dashboards, KPIs, reporting, and the Data & Evaluation team.
Responsibilities
Lead the development and execution of data and evaluation strategies for Practice Ready Ontario
Oversee collection, analysis, and reporting of quantitative and qualitative data to evaluate program performance and outcomes
Provide actionable insights to senior leaders and stakeholders
Lead the design, development, and implementation of analytics frameworks, dashboards, and performance measurement systems
Analyze complex data sets to identify trends, risks, opportunities, and areas for improvement
Develop and maintain KPIs and performance monitoring processes
Oversee reports, presentations, and data visualizations supporting decision-making
Strengthen data collection processes across the PRO pathway and ensure findings lead to recommendations and follow-through
Collaborate with IT on data quality, integrity, governance, and compliance
Develop and implement program evaluation frameworks and methodologies
Define impact reporting requirements and strategies with internal and external stakeholders
Translate measurement and evaluation frameworks into coordinated workplans and track progress
Oversee surveys and other evaluation tools
Provide strategic and operational direction and manage the Data & Evaluation team
Allocate resources, assign and prioritize tasks, and manage team scheduling
Review deliverables, provide feedback, and support team improvement
Ensure appropriate job-related training and orientation
Prepare program briefing materials for the Executive team and other audiences
Requirements
Knowledge of the government and healthcare sectors in Ontario and Canada
Strong understanding of data collection methods, program evaluation principles and frameworks, and research design
Familiarity with data governance, data quality, and privacy requirements
Familiarity with medical education, professional competency assessments and licensure pathways for medical professionals is an asset
Excellent proficiency in data analysis and visualization tools
Excellent proficiency with Microsoft Office Suite
Excellent written and communication skills, including report writing and presentation development
Strong critical thinking skills to identify key issues and propose solutions
Strong ability to synthesize quantitative and qualitative evidence, communicate limitations, and develop recommendations
Strong organizational and project management skills
Strong interpersonal and collaboration skills
Proficiency with statistical software and/or SQL is an asset
Ability to lead a team, delegate work and manage performance issues
Ability to conduct presentations to various stakeholder audiences
Ability to work independently or as part of a team, with clients at all organizational levels
Ability to process multiple types of information, perform multiple tasks simultaneously, and prioritize
Post-secondary education from a health sciences program or related field
At least 5 years of experience working in data analytics, program evaluation, performance measurement, or research
At least 3 years of experience leading a team of staff
Demonstrated experience designing and implementing program evaluations and translating findings into recommendations for program improvement
Benefits
Hybrid work model with two designated in-office days: Tuesdays and Wednesdays
Accommodation available throughout the hiring process
Employment equity and accessible employment practices
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