Senior Account Manager – Creator Marketing

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About the role

  • Senior Account Manager owning client relationships, budgets, and creator campaigns at Trevant, a performance-focused creator marketing agency. Driving strategy, reporting, retention, and cross-functional execution.

Responsibilities

  • Serve as the client's day-to-day point of contact and main go-to, leading client discussions.
  • Take strategic ideas from concept to execution and own campaign follow-through.
  • Own campaign plans end-to-end, tying recommendations to client objectives and KPIs.
  • Develop strategic rationales and points of view, challenge creative recommendations when needed, and pitch testable approaches.
  • Track creator and platform trends and translate them into innovative ideas and differentiators.
  • Lead client check-ins, updates, follow-up summaries, QBRs, and internal syncs.
  • Own recurring performance reporting against client KPIs and translate results into clear next steps.
  • Direct and streamline project workflows, schedules, briefs, and management sheets.
  • Identify opportunities to strengthen client relationships, increase account stickiness, and improve workflows.
  • Leverage AI tools for research, reporting, campaign development, and workflow efficiency.
  • Own hard-cost creator trackers and budget control reports; coordinate with finance and lead creator compensation and campaign budget discussions.
  • Identify retention risks and build trust and results that support renewals.
  • Drive alignment across the creator team and support Account Coordinators and Senior Account Coordinators.
  • Partner with the paid amplification team on a cohesive cross-functional program.
  • Manage multiple clients and competing deadlines, communicate risks, and keep stakeholders informed.
  • Present wrap reports and updates internally and externally.

Requirements

  • 3 to 6+ years of experience in influencer marketing, creator operations or a related agency role.
  • Hands-on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective.
  • Experience using Sprout Social or a comparable platform is a plus.
  • Strong written and verbal communication skills, able to write persuasive briefs, POVs, and reports, and present confidently to clients.
  • Track record of managing multiple accounts or projects simultaneously with minimal oversight, including team mentorship or delegation experience.
  • Able to tie campaign performance back to client business objectives; comfortable owning budget trackers and financial reconciliation.
  • Understands full funnel performance metrics; comfortable discussing conversion, ROAS, and revenue impact, and connecting creator activity to real business outcomes.
  • Experience translating a creator strategy into a performance engine.
  • Highly organized with a track record of managing multiple workstreams simultaneously.
  • Analytical experience in pulling data and spotting patterns.
  • Expertise with Excel or Google Sheets is expected; experience with BI reporting tools like DOMO is a plus.
  • Bachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent professional experience.
  • Genuinely obsessed with the creator space, constantly tracking trends and platform shifts with a real desire to keep learning.
  • Adaptable by nature and comfortable evolving with the creator space.

Benefits

  • Competitive compensation packages
  • Career advancement and professional development opportunities
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with employer matching
  • Opportunities to participate in volunteer and philanthropic activities
  • Fun and educational team events, including catered lunches, team outings, and wellness initiatives
  • Competitive incentive compensation plan tied to performance

Job type

Full Time

Experience level

Senior

Salary

CA$85,000 - CA$115,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridTorontoCanada

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