Senior Account Manager owning client relationships, budgets, and creator campaigns at Trevant, a performance-focused creator marketing agency. Driving strategy, reporting, retention, and cross-functional execution.
Responsibilities
Serve as the client's day-to-day point of contact and main go-to, leading client discussions.
Take strategic ideas from concept to execution and own campaign follow-through.
Own campaign plans end-to-end, tying recommendations to client objectives and KPIs.
Develop strategic rationales and points of view, challenge creative recommendations when needed, and pitch testable approaches.
Track creator and platform trends and translate them into innovative ideas and differentiators.
Lead client check-ins, updates, follow-up summaries, QBRs, and internal syncs.
Own recurring performance reporting against client KPIs and translate results into clear next steps.
Direct and streamline project workflows, schedules, briefs, and management sheets.
Identify opportunities to strengthen client relationships, increase account stickiness, and improve workflows.
Leverage AI tools for research, reporting, campaign development, and workflow efficiency.
Own hard-cost creator trackers and budget control reports; coordinate with finance and lead creator compensation and campaign budget discussions.
Identify retention risks and build trust and results that support renewals.
Drive alignment across the creator team and support Account Coordinators and Senior Account Coordinators.
Partner with the paid amplification team on a cohesive cross-functional program.
Manage multiple clients and competing deadlines, communicate risks, and keep stakeholders informed.
Present wrap reports and updates internally and externally.
Requirements
3 to 6+ years of experience in influencer marketing, creator operations or a related agency role.
Hands-on familiarity with TikTok, Instagram, and YouTube from a creator partnership or brand marketing perspective.
Experience using Sprout Social or a comparable platform is a plus.
Strong written and verbal communication skills, able to write persuasive briefs, POVs, and reports, and present confidently to clients.
Track record of managing multiple accounts or projects simultaneously with minimal oversight, including team mentorship or delegation experience.
Able to tie campaign performance back to client business objectives; comfortable owning budget trackers and financial reconciliation.
Understands full funnel performance metrics; comfortable discussing conversion, ROAS, and revenue impact, and connecting creator activity to real business outcomes.
Experience translating a creator strategy into a performance engine.
Highly organized with a track record of managing multiple workstreams simultaneously.
Analytical experience in pulling data and spotting patterns.
Expertise with Excel or Google Sheets is expected; experience with BI reporting tools like DOMO is a plus.
Bachelor's degree in Marketing, Communications, Public Relations, or a related field, or equivalent professional experience.
Genuinely obsessed with the creator space, constantly tracking trends and platform shifts with a real desire to keep learning.
Adaptable by nature and comfortable evolving with the creator space.
Benefits
Competitive compensation packages
Career advancement and professional development opportunities
Comprehensive health, dental, and vision insurance
Retirement savings plan with employer matching
Opportunities to participate in volunteer and philanthropic activities
Fun and educational team events, including catered lunches, team outings, and wellness initiatives
Competitive incentive compensation plan tied to performance
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