Stagiaire en administration au sein de Zen dans ma tête, organisme sans but lucratif québécois promouvant la santé mentale. Soutien aux opérations administratives, communications, données et événements.
UE
Constituent Services Administrator
Posted 3 weeks ago
About the role
- Constituent Services Administrator ensuring accurate processing of donations for University of Toronto. Collaborating across campuses to enhance donor experience through precise gift management.
Responsibilities
- Processing donations in the donor management system
- Monitoring, recording, reconciling and/or reporting on donation accounts
- Identifying and resolving individual data anomalies and discrepancies
- Performing routine data entry
- Implementing plans and process improvements for administrative workflow
- Analyzing data
- Generating reports
- Liaising with internal and external contacts to obtain important data not available through the financial system
Requirements
- Bachelor's Degree or acceptable combination of equivalent experience
- Minimum three (3) years relevant experience in administration
- Prior customer service experience in a professional setting
- Experience in financial procedures, biographic data and processes with respect to charitable donations
- General administrative accounting background
- High level of computer aptitude and accuracy required
- Knowledge of CRM software (such as Blackbaud or equivalent) and FIS an asset
- Ability to exercise initiative and sound judgment, tact and discretion in the performance of the job functions where confidentiality is essential
- Ability to pay meticulous attention to detail and accuracy of information in an often fast-paced and demanding environment
- Strong verbal and written communication skills
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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