Lead Product Designer owning complex enterprise software experiences for Mark43’s public safety platform. Shaping tools used by law enforcement, firefighters, EMS professionals, and dispatchers.
About the role
- UX/UI Specialist helping to shape and improve user experience across Valnet Tech brands. Balancing user needs and business goals in a fast-paced environment.
Responsibilities
- Help shape and improve the user experience across Valnet Tech brands and internal products.
- Work hands-on across research, interaction design, UX writing, and usability testing.
- Identify UX opportunities across multiple brand sites and internal tools.
- Turn product goals and user needs into clear UX recommendations, flows, wireframes, and prototypes.
- Contribute to UX standards, patterns, and reusable components to improve consistency across brands.
- Plan and run lightweight research: usability tests, surveys, heuristic reviews, and analytics-informed UX audits.
- Translate findings into actionable insights, user stories, and prioritized recommendations.
- Partner with product managers, engineers, editorial stakeholders, and ad ops to design solutions that are feasible and high-impact.
- Provide UX guidance during implementation: review builds, ensure interaction quality, and flag issues early.
- Support A/B tests and iterative improvements across navigation, templates, layouts, content modules, and conversion points.
Requirements
- 2–5 years of UX experience (or equivalent) working on web products, content platforms, or high-traffic digital experiences.
- Strong understanding of UX fundamentals: information architecture, user flows, interaction design, and usability principles.
- Ability to conduct and synthesize user research into clear recommendations.
- Comfort working with product and engineering teams in a delivery-focused environment.
- Proficiency with modern UX tools (Figma preferred) for wireframes, prototypes, and documentation.
- Strong communication skills—able to explain UX decisions and tradeoffs to non-design stakeholders.
- Experience contributing to or working with design systems.
- Familiarity with analytics tools (GA4, Looker, etc.) and experimentation frameworks.
Benefits
- Work from home position
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