Staff Product Designer shaping onboarding, activation, and purchase experiences for Superhuman’s AI - powered Mail platform. Leading growth experiments that make email and scheduling workflows easier to adopt.
About the role
- Senior Product Designer creating technology for responding to critical moments. Shape mission critical enterprise experiences used in high stakes situations.
Responsibilities
- Lead end to end design for sophisticated enterprise SaaS workflows across web and mobile
- Shape experiences from discovery through launch and iteration
- Translate complex operational needs into intuitive, scalable solutions
- Partner closely with Product and Engineering to define problems, outcomes, and technical constraints
- Facilitate workshops that transform ambiguity into actionable direction
- Present compelling narratives that explain the what, why, and how behind your work
- Conduct and synthesize research including interviews, workflow analysis, competitive reviews, and usability testing
- Create clear information architecture, interaction models, flows, wireframes, high fidelity UI, and interactive prototypes
- Contribute to and evolve a component driven design system in Figma
- Ensure accessibility, consistency, and high quality implementation in partnership with Engineering
- Use AI tools such as ChatGPT, Claude, Gemini, Dovetail, and Figma Make to accelerate research, ideation, and prototyping
- Apply thoughtful judgment around privacy, security, and ethical considerations
- Adapt as AI continues to reshape product design practices
- Lead critiques and collaborative problem solving with a low ego, team first mindset
- Raise the bar for visual quality, usability, and systems thinking
- Balance speed and excellence across multiple initiatives
Requirements
- 6+ years of product design experience, ideally in complex enterprise SaaS environments
- Advanced proficiency in Figma including components, Auto Layout, and prototyping
- Practical, hands on use of AI tools in your daily design workflow
- A strong portfolio demonstrating end to end ownership, systems thinking, and measurable business or user impact
- Confidence navigating ambiguous, high complexity initiatives
- A high ownership mindset with the ability to independently drive more than one product area
- Strong communication and facilitation skills, including presenting to senior stakeholders
- Deep understanding of usability, interaction design, visual craft, accessibility, and design systems
- Collaborative, direct, and low ego working style
Benefits
- healthcare
- dental care
- mental health benefits
- disability income benefits
- life and AD&D insurance
- retirement savings plan with employer match
- paid time off
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