Customer Success Project Coordinator coordinating clinical onboarding, contracts, renewals, and device programs. Improving operational processes for Trexo Robotics’ powered wearable robots.
About the role
- Senior Project Manager overseeing CMS Platform projects from design to implementation at Valtech. Leading teams and ensuring successful delivery in an Agile environment across global teams.
Responsibilities
- Manage CMS Platform projects from UXR through Design and Build
- Serve as an expert in the functional use of the client’s chosen CMS platform
- Understand CMS Platform and lead with platform knowledge driving UI / UX best commerce experience.
- Driving system demonstrations and training to client business users.
- Facilitating all necessary team meetings (sprint planning, daily standups, sprint reviews/retrospectives, etc.)
- Facilitating Agile release planning and helping the PO manage the release backlog.
- Coaching the team in Agile relative estimation techniques, cross-functionality and self-organization
- Identifying, managing, and mitigating project issues and risks
- Supporting and educating the Product Owner, especially with respect to defining and prioritizing the product backlog
- Ensuring transparency into the team’s work through the Sprint Backlog, Burndown Chart and other Agile metrics
- Leading by example - knowing when, and how, to push for more results
- Proactively identifying and removing impediments that interfere with the ability of the team to deliver Sprint commitments
- Being the coach and all-around advocate for Agile delivery methodology amongst project team and client stakeholders
- Influencing software development lifecycles (plan, design, development, testing, and deployment) and work with both the business and technology teams
- Facilitating necessary team meetings including Sprint Planning, Daily Standups, Sprint Reviews & Retrospectives, along with ensuring effective backlog refinement
- Conducting business analysis and translating business requirements to customer experience and development needs
- Building roadmaps and advising clients on future strategies and execution
- Providing recommendations catered to client industries and their customers.
Requirements
- 10+ years of experience in a delivery lead role within a software development Agile environment, product experience is a plus
- 5+ years of experience with a Content Management System; Optimizely, Contentful, etc.
- Experience leading global Agile team of 8+ developers and designers to develop the client’s prioritized features with product owner responsibility of feature sign-off and approval
- Demonstrated success in iterative release of software systems
- Demonstrated experience implementing AI on delivery software solutions
- Experience managing project budgets of $5 million+
- Deep understanding of empirical data needed for stakeholder reporting and team measurement.
- Proven ability to manage budget, forecast, margin and utilization of project team in a Fixed Fee or Time & Material setting
- Experience working with Rally/Jira or a similar project management software
Benefits
- Flexibility, with remote and hybrid work options (country-dependent)
- Career advancement, with international mobility and professional development programs
- Learning and development, with access to cutting-edge tools, training and industry experts
- Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts
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