Expert Implementation Consultant leading complex healthcare software implementations for providers, life science companies, and health plans. Connecting patient care workflows to financial performance.
Responsibilities
Lead end-to-end implementations for enterprise or multi-site clients across registration, scheduling, documentation, coding, billing, and reporting
Assess client operational and clinical maturity to identify upstream gaps that create downstream revenue risk
Define and manage cross-workstream implementation plans
Coordinate project management, technical, and sales teams
Facilitate client leadership meetings and executive steering sessions
Translate operational and technical concepts for non-technical audiences
Identify and proactively resolve delivery risks
Escalate undefined scope or design questions to a solutions architect
Mentor and train other Implementation Consultants
Own client training strategy and refine onboarding materials
Manage cross-workstream readiness and post-go-live transition to ongoing operations
Support pre-sales scoping for complex or multi-product opportunities when requested
Requirements
Bachelor's Degree or equivalent Technical / Business experience
7+ years of relevant work experience
2–3 years at the Senior level or equivalent experience
Up to 80% travel may be required
Must be legally authorized to work in the United States or Canada
Visa sponsorship is not offered for this position
Verification of employment eligibility is required as a condition of hire
Benefits
Holidays
Vacation
Medical insurance
Dental insurance
Vision insurance
Company-paid life insurance
Retirement savings
Professional development support
Tools and flexibility to bring the best version of themselves to work
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