LP
Google Cloud – VMware Support
LinkedIn Recruiter Post
Sr Administrator providing advanced technical support for VMware NSX and SDN, troubleshooting complex issues, conducting root cause analysis, and ensuring operational excellence.
About the role
- Senior Technical Support Analyst at Verily, utilizing data-driven solutions to tackle healthcare challenges and manage technical customer issues. Collaborating with internal teams to drive operational efficiencies in technical support.
Responsibilities
- Help define and manage technical customer issues, by reproducing and owning the issue lifecycle from start to finish.
- Project manage new client deployment issues through to resolution.
- Determines root cause by reading through code; troubleshoot customer reported issues; implement security and permissions configuration changes.
- Drive operational efficiencies for issue resolution by identifying process, tooling, and product improvements.
- Create playbooks and knowledge base content for issue resolution.
- Create reports and dashboards for internal issue tracking purposes.
Requirements
- 3+ years experience working with Python, R, or a similar object oriented programming language with Bachelor's Degree in Statistics, Computer Science, Mathematics or Information Systems or related area.
- Familiarity with SQL and ability to identify root cause of data issues.
- Proficiency with Jira and Github.
- Cloud operations experience such as create buckets, VMs, or security access controls.
- Excellent troubleshooting skills, with an ability to track complex details and clearly translate investigations into next steps for the customer or internal teams.
- Exceptional ability to communicate technical details to both senior developers and non-technical customers.
Benefits
- Competitive salary
- Bonus
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
IT Support Technician providing technical support for Triton Environmental Consultants across multiple offices. Collaborating with the IT team to manage IT systems and user support.
Technical Support Architect at Assent responsible for managing escalations and optimizing support workflows. Excelling in technical expertise, collaboration, and customer experience enhancement.
LP
Java Engineer – Production Support
LinkedIn Recruiter Post
Java Engineer for production support with hybrid work model. Requires Java, Spring Boot, SQL, and Linux/Unix skills for monitoring and troubleshooting.
Integrated Logistic Support Analyst working on logistics for the Royal Canadian Navy’s vessel programs. Support equipment and analyze maintainability and life cycle cost.
Integrated Logistic Support Analyst managing logistics support for the Royal Canadian Navy’s Arctic and Offshore Patrol Vessels. Conducting analyses to optimize maintainability and availability of naval systems.
Technical Support Agent L2 serving as an escalation point for unresolved technical issues. Providing advanced technical support for POS systems and customer communication.
Technical Support Analyst at OSCAR Pro providing assistance to healthcare professionals resolving technical issues. Focused on support processes, documentation, and enhancing the overall reliability of the platform.
Technical Support Analyst providing technical assistance for customer inquiries at Achievers. Collaborating with teams and troubleshooting technical issues to enhance customer satisfaction.
Senior Logistic Support Analyst responsible for logistic support analysis and training for Royal Canadian Navy programs. Contributing to maintainability and supportability of naval systems.