Solutions Engineer supporting WISI’s customer engagements through technical discovery and product evaluations. Collaborating with sales leadership and technical teams to deliver effective solutions.
Responsibilities
Support customer engagements through technical discovery and hands-on product evaluations
Document customer interactions and maintain assigned pre-sales activities in HubSpot
Support customer meetings and technical requirements gathering
Assist with installation, configuration, and evaluation of WISI solutions
Collaborate with Sales, Product Management, and Technical Support teams
Build product and market knowledge through structured training
Participate in product training sessions and expand scope over time
Requirements
Proven proficiency in Linux
Strong networking fundamentals
Ability to understand, conceptualize, and troubleshoot complex technical environments
Demonstrated ability to independently learn new technologies
Strong written and verbal communication skills
Excellent listening skills
Ability to assess technical requirements
Produces accurate, clear, and well-structured technical documentation
Effectively manages assigned tasks and priorities
Benefits
Comprehensive Benefits: health, dental, and vision coverage
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