Systems Administrator supporting servers, technology solutions, and users across PCL Construction offices and jobsites. Providing troubleshooting, jobsite setup, training, and initiative implementation support.
About the role
- IT Systems Administrator managing IT software and services at a leading InsurTech company. Focusing on automation, scalability, and security within the IT team.
Responsibilities
- Administer IT software and services, including but not limited to JumpCloud, Google Workspace (Enterprise), Slack, Zoom, and Confluence/Jira.
- Configure and maintain identity and access for third-party tools and services, including but not limited to Salesforce, Zendesk, RingCentral, and M365.
- Identify and resolve manual processes through automation tools and initiatives, leveraging APIs to build scalable solutions.
- Research, plan, communicate, and implement IT initiatives such as new services or tooling migrations.
- Support business requests by understanding stakeholder needs and translating them into effective technical solutions.
- Provide Tier 2 support to the business and help manage the IT queue as required, analyzing root causes, assessing the impact of issues, owning problems through to resolution, and escalating to senior team members as needed.
- Develop both technical and user-friendly policies and procedures.
- Perform other duties as assigned.
Requirements
- 3+ years of experience working within IT infrastructure or IT support.
- University degree or college diploma in a recognized technical, vocational, or academic program, or equivalent work experience.
- Experience implementing SSO, VPNs, and various forms of MFA.
- Working knowledge of SSO connectors, including SCIM and JIT provisioning.
- Strong working knowledge of APIs and automation, with the ability to design and build solutions.
- Hands-on experience with centralized IAM and software management tools, as well as IT support systems such as Jira Service Management.
- Hands-on experience with JumpCloud (or Okta), Google Workspace (Enterprise), Office 365, Salesforce.
- Experience using data-driven approaches and metrics to define priorities, translating stakeholder expectations into technical requirements, and facilitating implementation and feature delivery across an organization.
- Nice to Have: experience with agile workflows and project management methodologies.
Benefits
- Remote-first setup for added flexibility
- Home office allowance to create a comfortable workspace
- Top-tier tech: "Office in a box" with all necessary tech equipment
- Half days before public holidays: Enjoy half days before long weekends
- Flexible health and dental plans for families, including mental health support
- Health & personal spending accounts to invest in wellness your way
- Parental leave top-up, because family comes first
- Education assistance reimbursement for courses, conferences, books, and memberships
- Opportunities to learn from industry experts and grow your career
- Weekly Friday huddles to share updates and connect across teams
- Virtual & in-person team-building events to strengthen our culture
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Systems Administrator securing identity and access for S&C Electric, a power - grid technology company. Administering Microsoft Entra ID, Active Directory, and hybrid identity services.
Systems Administrator supporting Postmedia’s Canadian news media operations. Managing enterprise applications, Microsoft platforms, service delivery, security and technology projects across distributed locations.
Systems Administrator supporting enterprise applications and IT services for Postmedia, a Canadian news media company. Leading operational support, technology projects, automation and security across distributed locations.
Administrateur Windows gérant les serveurs, services Active Directory et infrastructures Microsoft de TEHORA. Diagnostic, sécurisation et modernisation d’environnements technologiques à grande échelle.
Administrateur Linux chez TEHORA, firme québécoise de services techniques et de gestion de projets. Gestion, sécurisation et optimisation d’infrastructures Linux de grande envergure.
Systems Administrator supporting technology adoption, servers, and infrastructure for PCL Construction's Edmonton operations. Providing jobsite deployment, troubleshooting, training, and project implementation support.
DevOps Sysadmin administrant des infrastructures Windows, Linux, Azure et Microsoft 365 chez TEHORA. Automatisation, CI/CD et soutien de plateformes technologiques en environnement hybride.
IT Systems Administrator maintaining Windows, cloud, virtualization, storage, and backup infrastructure for global bus manufacturer NFI. Supporting disaster recovery, security, automation, and enterprise operations.
Administrateur système configurant et maintenant Hastus chez Exposant 3, firme de conseil en technologies. Gestion des intégrations, automatisation, sécurité et soutien aux utilisateurs.