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Bilingual (English/French) Customer Success Manager
LinkedIn Recruiter Post
Bilingual (English/French) Customer Success Manager needed for a 12 - month contract in Toronto, ON. Manage client accounts, drive growth, and build trusted partnerships.
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Customer Success Manager
Posted via LinkedIn Recruiter (not a company profile)
Posted 3 weeks ago
About the role
- Hiring a technical, strategic Customer Success Manager for a SaaS company to own the full customer journey, including implementation, onboarding, and growth.
Responsibilities
- This role involves owning the full customer journey from post-sale through implementation, onboarding, migrations, and long-term growth. Responsibilities include building executive-level customer relationships, leading onboarding and implementations, navigating APIs, integrations, and data migrations, partnering closely with Product and Engineering, and acting as a trusted advisor.
Requirements
- Ideal backgrounds include Customer Success, Technical Account Management, or Implementation/Onboarding experience (3–5 years), strong exposure to B2B SaaS or platform-based products, and hands-on experience with APIs, integrations, migrations, and implementations.
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