Product Analyst at PenderFund enhancing fund positioning and go - to - market strategies through collaboration with sales, marketing, and investment teams.
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Product Delivery Analyst – Retail Banking
Posted via LinkedIn Recruiter (not a company profile)
Posted 2 weeks ago
About the role
- Leads end-to-end development and delivery of retail banking products and services within the Data & Analytics Centre of Excellence, collaborating with cross-functional teams to enhance customer experience and drive revenue growth.
Responsibilities
- Lead the end-to-end design, development, and launch of banking products and services aligned with strategic goals. Evaluate customer insights, market research, and competitive analysis to identify opportunities and recommend solutions. Develop and optimize multi-channel customer journeys, leveraging design thinking principles. Assist in creating strategic plans by identifying emerging trends and articulating long-term implications. Maintain awareness of core product systems, technology architecture, and market trends relevant to solution delivery. Oversee testing processes including QA, UAT, and end-to-end testing to ensure quality standards. Collaborate with stakeholders to facilitate effective communication, manage vendor relationships, and drive team influence. Utilize data analytics to monitor performance metrics, identify trends, and prioritize enhancements. Partner with regulatory and compliance functions to effectively manage risks and ensure solutions meet risk controls. Document business processes and support materials for transition to business-as-usual teams.
Requirements
- Extensive experience in developing and delivering high-impact banking products/services. Proven experience in product management, including design, profitability, and regulatory compliance. Strong understanding of retail banking environments with a multi-channel, digital, and emerging technology focus. Familiarity with core product systems and technology architecture evolution. Knowledge of design thinking and ability to interpret qualitative and quantitative customer data. Analytical and financial acumen to support business case development and decision making. Track record of managing complex projects within tight deadlines, using both waterfall and agile methodologies. Excellent communication skills, both written and verbal. Strong stakeholder management and change management capabilities. Customer-centric approach with results-driven mindset.
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