Leads end-to-end development and delivery of retail banking products and services within the Data & Analytics Centre of Excellence, collaborating with cross-functional teams to enhance customer experience and drive revenue growth.
Responsibilities
Lead the end-to-end design, development, and launch of banking products and services aligned with strategic goals. Evaluate customer insights, market research, and competitive analysis to identify opportunities and recommend solutions. Develop and optimize multi-channel customer journeys, leveraging design thinking principles. Assist in creating strategic plans by identifying emerging trends and articulating long-term implications. Maintain awareness of core product systems, technology architecture, and market trends relevant to solution delivery. Oversee testing processes including QA, UAT, and end-to-end testing to ensure quality standards. Collaborate with stakeholders to facilitate effective communication, manage vendor relationships, and drive team influence. Utilize data analytics to monitor performance metrics, identify trends, and prioritize enhancements. Partner with regulatory and compliance functions to effectively manage risks and ensure solutions meet risk controls. Document business processes and support materials for transition to business-as-usual teams.
Requirements
Extensive experience in developing and delivering high-impact banking products/services. Proven experience in product management, including design, profitability, and regulatory compliance. Strong understanding of retail banking environments with a multi-channel, digital, and emerging technology focus. Familiarity with core product systems and technology architecture evolution. Knowledge of design thinking and ability to interpret qualitative and quantitative customer data. Analytical and financial acumen to support business case development and decision making. Track record of managing complex projects within tight deadlines, using both waterfall and agile methodologies. Excellent communication skills, both written and verbal. Strong stakeholder management and change management capabilities. Customer-centric approach with results-driven mindset.
Senior Product Analyst optimizing metrics, product research, and A/B testing for Social Discovery Group’s global social discovery platforms. Driving data - backed growth across an international remote team.
Product Analyst driving user research, pricing, beta programs, and launches for Canada's audit and accounting software company. Measuring adoption, retention, and revenue impact to guide product growth.
Digital Data Product Analyst bridging business stakeholders, analytics teams, and data management at EXL. Delivering insights, requirements, and reliable data products for sports, fan, and business use cases.
Product Analytics Team Lead developing KPI, funnel, retention, and experimentation insights for Social Discovery Group’s global social discovery platforms. Growing into stakeholder and team leadership.
Seeking a Business Systems Analyst for the Product 2.0 program, leading requirements discovery, process analysis, and solution documentation for Syndigo PIM, DAM, and AI - enabled product data.
Product Analyst analyzing product performance and user behavior within iGaming, fintech, and digital products to drive growth opportunities. Collaborating with cross - functional teams for data - driven insights and decision - making.