Service Designer with 5+ years experience in service design, journey maps, and digital transformation. Must be legally authorized to work in Canada and available for occasional onsite in Edmonton.
Responsibilities
Service Designer role focusing on digital or data products including data pipelines, data user interfaces, data catalogues, and data architecture. Responsibilities include service innovation, program review, digital transformation, and conducting behavioral/ethnographic field research.
Requirements
Must have minimum 5 years working as a Service Designer with digital/data products. 5 years' experience with journey maps & service blueprints. 5 years' experience analyzing research data and presenting findings. 5 years' experience in service innovation, program review or digital transformation. 5 years' experience planning, conducting and analyzing behavioral/ethnographic field research. Preferred candidates will have public sector experience with digital transformation within Alberta.
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