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About the role

  • Principal Product Manager defining strategy and opportunities for enterprise customer education at Absorb. Driving analytics and partner collaboration to shape the customer education market.

Responsibilities

  • Own and evangelize the segment strategy: Build a deep understanding of the customer education market, customer needs, and where we can create meaningful differentiation.
  • Uncover and size opportunities: Use data, research, and customer insight to identify where to play and how to win.
  • Validate early ideas: Partner closely with design and engineering to prototype, test, and refine new concepts - fast.
  • Build alignment and conviction: Create clear, data-backed business cases that bring senior leaders and teams along.
  • Guide teams toward impact: Stay involved as ideas move into execution - clarifying outcomes, connecting dots, and ensuring what we build delivers on the intent. Represent and communicate progress towards key goals and metrics.
  • Lead through influence: Provide dotted-line leadership to PMs across the segment - offering strategic guidance, coaching, and input into their performance to ensure alignment and impact.
  • Bring an AI lens: Explore how new technologies can help customers learn more effectively and scale education across enterprises.
  • Partner and Educate: Act as a thought leader and advocate for customer education within the organization.

Requirements

  • 7+ years of Product Management experience in B2B SaaS or enterprise software, with a track record of shaping strategy and driving measurable business outcomes.
  • Proven ability to translate insights into strategy - combining data, customer research, and business acumen to identify and prioritize high-impact opportunities.
  • Experience in early-stage or 0-1 product environments, with comfort navigating ambiguity and rapid iteration.
  • Strong analytical and financial modeling skills, capable of building data-backed business cases and forecasts.
  • Skilled at communicating with clarity and influence, from executive presentations to cross-functional collaboration.
  • Comfortable working across design, engineering, and GTM teams to validate and evolve ideas into actionable plans.
  • Curiosity and fluency in AI and emerging technologies, and how they can reshape customer education and enterprise learning.
  • (Bonus) Experience in customer education, enablement, or learning technology domains.

Benefits

  • Fully remote-first work with flexible work arrangements
  • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location
  • New Hire Equipment Allowance and monthly Flex Allowance to support your success
  • Endless opportunity for career growth and internal mobility
  • Employee driven DE&I programs

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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