Senior Product Manager at Achievers leading product strategy for employee milestone and celebration experiences. Collaborating with design and engineering teams to enhance user engagement.
Responsibilities
Lead the product behind our Milestone and Celebration experiences.
Set the roadmap and lead the work alongside your Product Designer and Lead Engineer, across web, mobile, and the channels we integrate with.
Understand the admins and program owners who run recognition and the employees who receive it, and turn what you learn into clear priorities.
Improve the automation that spots employee milestones and sends timely, personal celebrations without creating extra work for admins.
Keep the experience feeling personal and authentic rather than automated and generic.
Use data, research, and experimentation to guide decisions and measure impact, including participation, recipient response, on-time delivery, and engagement.
Work with enterprise customers and teams across Achievers to understand their programs, cultural norms, and configuration needs in different regions.
Make sure celebration experiences work at global scale, with localization, multiple languages, and culturally appropriate recognition across regions.
Mentor and coach other Product Managers, raising the standard of the work without managing anyone directly.
Requirements
5+ years of hand-on product management experience, shipping digital products end to end in SaaS or B2B2C.
Advanced experience in a product triad, or close partnership with Design and Engineering with shared ownership of strategy and delivery.
Comfort using data, research, and experimentation to decide what to build and to measure results.
Strong communication skills and the ability to align people without relying on authority.
A strong interest in building products that people enjoy using.
Advantageous but not required: Experience in employee experience, engagement, HR tech, or recognition platforms.
Experience with automated or triggered experiences, personalization, or messaging and notifications.
Familiarity with HRIS integrations such as Workday or SuccessFactors.
Comfort with SQL or BI tools for exploring engagement and sentiment data.
Interest in applying new technology and AI to improve product experiences.
Benefits
Rewards for your impact through our Recognition and Rewards program
Health Benefits and Life Insurance Coverage beginning on your first day
Parental Leave Top-up
Employer matched RRSP contributions
Flexible Vacation to recharge, so you can bring your best
Employee and Family Assistance Program offering mental health, legal, and financial counselling
Supported professional development and career growth (Linkedin Learning, mentorship)
Employee-Led Employee Resource Groups that celebrate our diversity
Regular events designed to build connection, belonging, and well-being
Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office
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