About the role

Director of Product Design leading and growing a team to enhance design standards at Affinity. Collaborating with Product and Engineering to shape the company's future.

Responsibilities

Build and lead a high-performing product design team: hire, coach, and grow designers as the team scales.
Set and uphold the bar for craft and quality. Define what "great" looks like at Affinity, and hold the team to it across every surface we ship.
Partner with Product and Engineering leadership on strategy, roadmap, and the operating model that gets us to durable outcomes.
Bring a clear point of view on how design practice is changing in AI-native products. Translate that into how the team works, what we ship, and how we measure quality.
Own the end-to-end design experience across our enterprise product surface, from core CRM workflows to mobile to MCP to new product areas.
Establish processes and rituals that enable the team to move quickly without compromising on quality.
Serve as a senior leader at Affinity, contributing to strategic planning beyond the design function.

10+ years in product design, with at least 7 years building, coaching, and leading high-performing design and UX teams.
A strategic mindset. You can connect design decisions to business outcomes, weigh trade-offs across short and long horizons, and influence company strategy.
A clear, considered perspective on design craft and how it's evolving with AI. You've thought carefully about what changes when AI is a primary surface, what doesn't, and where the craft bar should sit.
Deep experience designing enterprise software. You understand the workflows, complexity, and stakes of building for professional users.
Demonstrated taste and craft in interaction design, visual design, research, and product thinking, backed by a portfolio of work you've shipped or led.
A track record of partnering closely with Product and Engineering leaders on both strategy and execution.
Strong written and verbal communication. You can rally a team, influence peers, and represent design clearly to non-designers.
High empathy as a manager. You build trust, give direct feedback, and grow people.

Health Benefits: We cover both you and your dependents' extended health benefit premiums and offer flexible personal & sick days to support your well-being.
Retirement Planning: We offer an RRSP plan to help you plan for your future.
Learning & Development: We provide an annual education budget and a comprehensive L&D program.
Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
Team Connection: Virtual team-building activities and socials to keep our team connected, because building strong relationships is key to success.