Senior Product Manager for Trust & Safety at Affirm ensuring fraud prevention through product development and stakeholder collaboration.
Responsibilities
Own Affirm's fraud product roadmap, orchestrating across customer-facing use cases, decision platforms, vendors, and ML models
Build scalable fraud prevention infrastructure that supports Affirm’s growth across merchants, consumers, and international markets
Drive product development by partnering closely with Engineering, Design, Analytics, Operations, and Customer Support teams
Define and establish metrics that provide clear insight into the effectiveness of fraud prevention products, balancing loss prevention, customer experience, and business impact
Use data, experimentation, and customer feedback to continuously iterate on risk controls, detection systems, and user-facing experiences
Deliver industry-leading fraud prevention solutions by combining strong business judgment with thoughtful product strategy and principled tradeoff-making
Requirements
BA/BS in a technical, analytical, or quantitative field, or equivalent practical experience
Minimum of either:
• 5+ years of Product Management experience, or
• 3+ years of Product Management experience plus 1+ year of experience as an engineer, data scientist, or in a technical risk role
Experience owning and shipping complex software products end-to-end, including product vision, prioritization, design, and launch
Prior experience in Trust & Safety, Fraud, Risk, Payments, Fintech, or another regulated, high-scale platform environment
Strong ability to lead and influence cross-functional teams of engineers, designers, and operational partners toward shared outcomes
Excellent written and verbal communication skills, with the ability to clearly articulate tradeoffs and decisions to senior stakeholders
Proven judgment in evaluating product decisions where risk, compliance, user experience, and business goals intersect
Comfort working with complex data, dashboards, and experimentation frameworks to drive insight and decision making
High ownership mentality with a bias toward action in ambiguous, fast-moving environments
Benefits
Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
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