Forward Deployed Engineer at Agiloft facilitating AI-native solutions for enterprise customers. Collaborating with Customer Success Managers to deploy and optimize workflows.
Responsibilities
Partner directly with enterprise customers to identify opportunities and unmet needs.
Quickly translate loosely defined requirements into actionable, working solutions within the product.
Co-develop business and technical requirements with solution pattern domains.
Configure and deploy AI-enabled workflows using Agiloft Screens and PromptLab.
Diagnose and resolve workflow, configuration, and integration challenges.
Determine when to guide customers through solutions versus directly implementing on their behalf.
Requirements
Strong client-facing communication skills — able to engage both technical and business stakeholders.
3–6 years of experience implementing or configuring enterprise SaaS platforms.
Experience working with LLM tooling and prompt engineering in applied environments.
API and integration experience in production environments.
Ability to translate business requirements into technical architecture.
Comfortable working independently in a fully remote environment.
Benefits
Medical, dental, and vision insurance
Short term and long-term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
401(k) with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non- overtime eligible) position.
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