Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
About the role
- AI Discovery Associate working on data and business strategy to uncover AI solutions for Public Sector Partners. Engaging with project teams and delivering data insights during a 4-month internship.
Responsibilities
- Work at the intersection of data and business strategy helping Public Sector Partners uncover high-value problems that artificial intelligence can solve.
- Explore datasets and shape compelling business narratives.
- Embed in a project team working directly with Public Sector Partners.
- Identify patterns, gaps, and inefficiencies in client data.
- Assess and define AI use cases with clear business value.
- Contribute to project artifacts and outputs.
- Collaborate with experienced teams and receive mentorship.
Requirements
- Enrolled in a Post secondary degree program at U of Alberta, U of Calgary (Masters Only), U Waterloo for the duration of the internship term
- Prior experience in working as a business analyst in software development, data analytics or AI projects is a definite plus
- Experience in conceputalizing and defining digital products and solutions, AI products is an asset, including the development of requirements, personas, journey maps, wireframes, workflows, and prototypes. Experience with Miro and Figma is an asset
- Excellent communication skills
- Outstanding analytical skills
- Strong desire to learn
- Knowledge of one or more of the following industries: Public Sector, Health Care, Oil and Gas, Environmental Sciences, Disaster Management, Finance, Social Services, Information Technology, or Supply Chain is an asset
- Collaboration skills including an ability to advise a cross-functional team of machine learning developers, project delivery managers and IT specialists
- Ability to work with clients to understand their needs and make recommendations for acceptable solutions
Benefits
- Equal opportunity employer committed to diversity and inclusion.
- Opportunity for professional development.
- Paid contract role.
- Potential for contract extension to 8 or 12 months.
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