Lead Product Designer owning complex enterprise software experiences for Mark43’s public safety platform. Shaping tools used by law enforcement, firefighters, EMS professionals, and dispatchers.
About the role
- User Experience Designer or Senior User Experience Designer shaping intuitive digital services for enterprise and public sector clients at AOT Technologies.
Responsibilities
- Shape digital services for enterprise and public sector clients
- Translate user needs and business requirements into intuitive, accessible experiences
- Work within cross-functional consulting teams and collaborate closely with developers, product owners, and client stakeholders
- Design wireframes, mockups, and UI concepts, progressing to advanced interaction models and system-level thinking at the senior level
- Create interactive prototypes to test ideas, validate flows, and communicate design intent
- Conduct or lead user research and usability testing
- Translate insights into clear, actionable design recommendations and present them to internal teams and clients
- Apply and advocate for accessibility best practices, ensuring alignment with WCAG standards
- Contribute to or lead Agile UX processes
- Build strong, empathetic relationships with clients and teammates
Requirements
- ~5+ years of experience in UX, product, or service design
- Experience creating wireframes, prototypes, and UI designs using tools like Figma
- Familiarity with usability testing and research methods
- Understanding of information architecture and accessibility principles (WCAG)
- Ability to collaborate effectively within cross-functional teams
- ~7+ years of experience with demonstrated leadership in UX design (for Senior User Experience Designer)
- Proven ability to lead design projects and client engagements independently
- Expertise in advanced research methods, synthesis, and insight communication
- Experience developing or contributing to design systems and scalable UX practices
- Strong facilitation, mentorship, and stakeholder management skills
Benefits
- Flexible remote work environment with optional hybrid collaboration in Victoria, BC
- Continuous learning and leadership development opportunities
- Flexible schedules and generous paid time off
- Competitive health, dental, and wellness benefits from Day 1
- Employer-sponsored deferred profit-sharing plan
- A collaborative, mission-driven culture where your work matters
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