Product Manager owning automotive information products from ideation through optimization at CARFAX Canada. Leading customer research, data - driven roadmaps, user stories, and go - to - market delivery.
About the role
- Director of Product Innovation Engineering at Appficiency leading product strategy and innovation for SnapOn Software. Overseeing technology and IT operations during a transition period with a focus on commercial growth.
Responsibilities
- Define and operationalize a clear product vision and multi-year roadmap aligned to company growth objectives
- Identify and validate new market opportunities, leading product development from ideation through commercialization
- Own and drive software revenue growth, partnering closely with Sales and Marketing to deliver against targets
- Establish a customer-centric product discovery framework, grounded in user insights and market intelligence
- Build, lead, and scale a high-performing product organization (Product Management, Design, Engineering alignment and Development)
- Implement performance metrics (KPIs/OKRs) to enable data-driven product decisions and accountability
- Champion the integration of AI, automation, and emerging technologies across the product suite
- Expand and strengthen strategic partnerships within the different ecosystems like Microsoft, NetSuite/Oracle and Salesforce
- Provide executive oversight of internal IT systems, infrastructure, and security posture
- Ensure operational stability, scalability, and compliance across all technology platforms
- Rationalize and optimize the enterprise technology stack and vendor ecosystem
- Establish business continuity and risk mitigation frameworks
- Lead the transition and handoff of IT leadership responsibilities to a dedicated function
Requirements
- 8+ years of progressive experience in Product Management, including 3+ years in a senior leadership capacity
- Demonstrated success in building and scaling B2B SaaS products with measurable commercial impact
- Strong understanding of product commercialization and revenue ownership
- Technical fluency across APIs, integrations, and cloud-based architectures
- Experience overseeing or partnering closely with IT operations and infrastructure functions
- Proven ability to lead cross-functional teams and influence at the executive level
- Strategic mindset with the ability to drive execution in ambiguous, fast-scaling environments
- Able to manage budget, interact with sales and drive product pipeline through established GTM teams
- Differentiators: Experience within the Microsoft, Salesforce and or NetSuite/Oracle ecosystem
- Exposure to AI/ML-driven products or automation platforms
- Background in professional services or hybrid SaaS/services business models
- Experience scaling product organizations from early-stage to growth-stage
- Advanced business or technical education (MBA, MSc, etc.)
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