Director of Product Innovation Engineering at Appficiency leading product strategy and innovation for SnapOn Software. Overseeing technology and IT operations during a transition period with a focus on commercial growth.
Responsibilities
Define and operationalize a clear product vision and multi-year roadmap aligned to company growth objectives
Identify and validate new market opportunities, leading product development from ideation through commercialization
Own and drive software revenue growth, partnering closely with Sales and Marketing to deliver against targets
Establish a customer-centric product discovery framework, grounded in user insights and market intelligence
Build, lead, and scale a high-performing product organization (Product Management, Design, Engineering alignment and Development)
Implement performance metrics (KPIs/OKRs) to enable data-driven product decisions and accountability
Champion the integration of AI, automation, and emerging technologies across the product suite
Expand and strengthen strategic partnerships within the different ecosystems like Microsoft, NetSuite/Oracle and Salesforce
Provide executive oversight of internal IT systems, infrastructure, and security posture
Ensure operational stability, scalability, and compliance across all technology platforms
Rationalize and optimize the enterprise technology stack and vendor ecosystem
Establish business continuity and risk mitigation frameworks
Lead the transition and handoff of IT leadership responsibilities to a dedicated function
Requirements
8+ years of progressive experience in Product Management, including 3+ years in a senior leadership capacity
Demonstrated success in building and scaling B2B SaaS products with measurable commercial impact
Strong understanding of product commercialization and revenue ownership
Technical fluency across APIs, integrations, and cloud-based architectures
Experience overseeing or partnering closely with IT operations and infrastructure functions
Proven ability to lead cross-functional teams and influence at the executive level
Strategic mindset with the ability to drive execution in ambiguous, fast-scaling environments
Able to manage budget, interact with sales and drive product pipeline through established GTM teams
Differentiators: Experience within the Microsoft, Salesforce and or NetSuite/Oracle ecosystem
Exposure to AI/ML-driven products or automation platforms
Background in professional services or hybrid SaaS/services business models
Experience scaling product organizations from early-stage to growth-stage
Advanced business or technical education (MBA, MSc, etc.)
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