Senior Product Designer shaping product experiences for franchise service businesses on Jobber Central. Collaborating with Product Managers and Engineers to develop innovative SaaS solutions.
About the role
- Product Design Lead orchestrating complex design projects for APPLY, a partner for ambitious consumer brands. Managing client engagements and ensuring high-quality design deliverables.
Responsibilities
- Lead and support design teams in creating high-quality screen designs and prototypes for multiple products and client engagements.
- Ensure final design deliverables meet APPLY’s quality standards and align with client brand guidelines
- Lead conversations about design deliverables and their creation, implementation, and maintenance
- Create, edit, and follow brand, UX and design systems best practices without support, establishing frameworks for team consistency
- Lead design system work, including handoff processes and clear documentation to ensure consistency and scalability across teams.
- Translate metrics into design decisions, using data insights to guide scope adjustments and product direction.
- Manage team priorities and timelines, ensuring tasks are delivered on time and aligned with business goals.
- Manage multiple client engagements and accounts simultaneously
- Lead significant client-facing projects and meetings with autonomy
- Demonstrate ability to collaborate and gain cooperation with peers and cross-functional teams to address issues and opportunities
- Present design concepts, decisions, and rationale to stakeholders and clients — connecting design choices to business value with clarity and confidence.
- Manage UX and UI design team members from a professional growth perspective
- Provide coaching, mentorship, and guidance to designers at various levels
- Share insights and expertise through thought leadership initiatives within the team
- Champion and articulate the product vision to stakeholders — then translate it into a clear, executable design plan.
- Create and execute tactical design plans for projects and multiple work streams that align with strategy
- Contribute to the growth of the design practice through internal and external leadership content
- Lead design innovation initiatives while establishing creative thinking frameworks
- Stay up-to-date with design trends, best practices, and emerging technologies
Requirements
- 8+ years of experience in UI/UX design, with demonstrated progression in leadership roles
- Experience working within agentic frameworks e.g. BMAD
- Strong portfolio showcasing leadership of complex, multi-product design projects
- Expert proficiency in Figma, Adobe Creative Suite, Gemini, Claude, Lovable and other industry-standard design and AI tools
- Deep expertise in brand and design systems creation, implementation, and governance
- Proven ability to manage multiple client accounts and engagements simultaneously
- Strong leadership and mentorship capabilities with experience managing team members
- Excellent communication and presentation skills for client-facing interactions
- Ability to resolve complex design challenges in creative and effective ways
- Experience working in cross-functional teams and collaborating with developers, strategists, product managers and project managers
- Demonstrated ability to exercise wide latitude in determining objectives and approaches to critical assignments
- Nice to Have
- Experience in digital agency, consultancy, or transformation environment
- Knowledge of front-end technologies and technical constraints
- Experience with enterprise-level design systems and multi-platform design
- Background in user research and testing methodologies
- Contribution to design community through speaking, writing, or thought leadership
- Experience in Agile teams, supporting iterative delivery and cross-functional collaboration
Benefits
- Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
- An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
- AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
- Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.
- Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
- Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
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