Customer Support Coordinator providing multichannel support for Trupanion partners including clinics and breeders. Role involves real - time assistance and strong customer relations skills.
About the role
- Design Coordinator role at Aramark, focused on delivering high-quality sales proposals and collateral. Collaborating with the Business Resource Center to support team initiatives and project management.
Responsibilities
- Supports all steps in the design and development of various enterprise sales proposals, RF(x) documents, presentations, client reports, and support materials
- Meeting details and timelines of bid schedules
- Document editing and layout formatting
- Effective communication to clarify expectations on deliverables
- Adhere to proven project management processes while identifying improvement opportunities
- Apply style guides, interpreting brand identity and standards
- Deliver high-quality deliverables on time
- Develop relationships with stakeholders and maintain effective communication
- Meet all project deadlines while managing multiple requests
- Work within established templates to align content with business objectives and standards
- Solicit feedback to identify areas for improvement
- Apply a flexible approach to various projects.
Requirements
- Minimum 5 years of experience in supporting and executing multi-format client-facing sales materials/publications
- Hold a degree in design, business, or communications, or comparable work experience
- Minimum of 3 years relevant professional experience with advanced knowledge of Microsoft Office Suite and Adobe Creative Suite, with a focus on InDesign, Illustrator, and Canva
- Experience with project management tools, CRM, and other relevant software
- Thrive in a fast-paced, production-oriented, and deadline-driven environment
- Positive, can-do attitude with a strong desire to improve process and deliverables
- Ability to engage and interact effectively with team members, company leadership, contractors, and SMEs
- Exceptional project management skills, multi-tasking, and quality of work under deadlines
- Excellent verbal and written communication skills
- Strong collaboration and problem-solving skills
- Portfolio of relevant marketing or sales materials required at interview stage.
Benefits
- Accommodation for job applicants with disabilities available upon request.
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