Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- OCM Lead delivering high quality solutions to clients at Argano's Organizational Change Management practice. Collaborating across teams to enhance client experience and support transformation initiatives.
Responsibilities
- Leads play an essential role in the delivery of client services at Argano.
- As a Lead in Argano’s Organizational Change Management (OCM) practice within Oracle, you deliver high quality solutions to address our clients’ most pressing business challenges in a way that exceeds their expectations while building long-standing partnerships.
- Collaborating with colleagues from across the OCM practice and Oracle business unit in a way that enhances the client experience.
- Support the development of change deliverables across complex, multi-site locations; raising risks and recommending mitigation plans.
- Conduct Adoption Readiness Assessments, evaluate results, and make recommendations and execute implementable tactical activities to develop and sustain the adoption of the change.
- Develop communications materials based on the strategy and tactical plans specific client transformation aspirations.
Requirements
- Minimum 3+ years of experience delivering on Change Management teams.
- Experience (3-5 years) in a professional services/consulting organization environment.
- Bachelor's degree required. Preferred Master’s degree in Organizational Development, Industrial / Systems Engineering, Business, or Management preferred.
- Certified in established change management methodology (e.g., Prosci ADKAR) preferred.
- Strong collaboration and team player.
- Impactful and professional written and verbal communication skills; ability to be self-directed and prioritize work to develop key deliverables.
- Willingness and ability to travel.
- Proficient in Microsoft office (Word, PowerPoint, Excel).
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