Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Training Manager leading culturally grounded mental wellness and addictions education for First Nations communities. Overseeing training staff, curriculum, partnerships, budgets, and knowledge exchange at Thunderbird Partnership Foundation.
Responsibilities
- Implement the Training and Education work plan and training objectives supporting the organization’s mandate and strategic priorities
- Lead coordination of training initiatives, assigned training projects, stakeholder engagement, and continuous improvement of training deliverables
- Provide leadership to the Training & Education team and align work with the organization’s mission, values, and priorities
- Lead training and education staff and oversee related functions, systems, administration, and employee relations
- Develop Training & Education programs, including Train the Trainer and Community of Practice programs
- Oversee curriculum review and updates based on stakeholder evaluation
- Incorporate Indigenous Knowledge into training methodology, delivery, curriculum, and knowledge-exchange resources
- Monitor emerging training needs among the First Nations community workforce
- Collaborate with colleagues, partners, and stakeholders on comprehensive mental wellness training programs
- Participate in knowledge translation and support dialogue on Indigenous mental wellness and health research, action, and policy
- Develop and oversee training plans, objectives, deliverables, activities, resources, timelines, responsibilities, and budgets
- Monitor training and education work plans from initiation through completion
- Analyze training requirements to prepare budgets and justify resources
- Develop standard operating procedures for training resources and delivery
- Oversee development of curricula, reference libraries, certification and evaluation procedures, multimedia aids, and educational materials
- Ensure team members have the information, resources, and support needed to complete assignments
- Maintain administrative structures, reporting systems, records management, and service delivery processes
- Monitor digital tools, data systems, and reporting technologies
- Guide the training team and promote accountability for training goals and objectives
- Coordinate meetings with staff, partners, stakeholders, subject-matter experts, Knowledge Keepers, and other participants
- Build respectful, trust-based relationships with First Nations communities, Knowledge Keepers, governments, organizations, partners, and stakeholders
- Support identification of funding opportunities related to training, knowledge exchange, and organizational priorities
Requirements
- PhD or Master’s degree in a relevant discipline from a recognized university in Education, Health, or Social Work, plus work experience in a Training and Education environment
- Bachelor’s degree in a relevant discipline from a recognized university combined with significant relevant experience may be considered
- Ability to manage external and internal resources
- Proven experience creating, managing, and executing project work plans
- Excellent writing skills in English and ability to communicate clearly
- Hands-on experience with MS Office
- Proficiency using Zoom and other platforms for online meetings and events
- Experience working with First Nations or an Indigenous organization
- Knowledge of First Nations culture and customs, including natural healing
- Excellent interpersonal and communication skills
- Ability to work collaboratively with internal teams and external stakeholders
- Ability to work autonomously with minimal supervision and adapt to change
- High professionalism and ability to maintain confidentiality
- Strong work ethic and commitment to quality
- Organizational, time-management, and multitasking skills in a fast-paced, deadline-oriented environment
- Demonstrated success working collaboratively with staff, volunteers, board members, and stakeholders
- Public speaking, presentation, community engagement, and networking skills
- Ability to build strong working relationships
- Ability to travel and access worksites not accessible by public transit
- Must sign an Oath of Confidentiality and observe the Code of Ethics Policy
- Fluency in a First Nations language is considered an asset
Benefits
- Collaborative, strengths-based work environment
- Work focused on First Nations mental wellness and addictions
- Meaningful work supporting First Nations communities
- Accommodation available during the recruitment and selection process
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