Client Services Coordinator managing systems, service requests, onboarding, and process improvement. Supporting a Toronto SaaS company serving home - services businesses across North America.
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Principal Consultant – Oracle Cloud HCM Benefits and Absence Management
Posted 2 months ago
About the role
- Principal Consultant at Argano responsible for enhancing Client Services and managing relationships with large clients. Focus on the Oracle HCM Benefits and Absence Management modules.
Responsibilities
- Manage and enhance relationships with mid-to-large clients
- Align existing client practices with validated HCM Cloud methods
- Troubleshoot issues and propose best practice solutions
- Configure the Oracle Cloud to meet client requirements
- Provide knowledge transfer to clients and develop account plans
Requirements
- Bachelor's degree in a relevant field
- 5 - 10 years of Client Services experience or in related field
- Module-specific experience in Benefits and Absence Management
- 3 full life cycle Oracle HCM Cloud implementations
- Oracle certified in your modules of expertise
- Strong written and verbal communication skills
- Ability to manage/deliver projects
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
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