ReBIRD Product Owner driving complex projects across ReBIRD services at Arc'teryx. Enhancing guest experience through scalable solutions and cross-functional collaboration.
Responsibilities
Champion the Guest experience and own complex projects across ReBIRD services and programs
Define business requirements and align stakeholders
Ensure solutions meet operational and Guest needs across all channels
Translate business needs into scalable solutions that elevate guest experience and improve front-line efficiency
Partner directly with the Technical Product Manager to translate business/guest roadmaps into technical sprint execution
Support the ReBIRD Commercial team in strategic project planning, defining scope, and establishing realistic timelines
Strengthening system stability and platform reliability through continuous improvement and data-driven optimization
Requirements
Degree in Business, Technology, Computer Science or related field / equivalent applied experience
5+ years of experience in Product Ownership or a related role in direct-to-consumer technology or omnichannel operations, with POS systems, ERP or circular economy/recommerce platforms
Ability to translate business needs into actionable product requirements, user stories, and acceptance criteria
Experience working in an Agile/Scrum development environment and managing a product backlog
Strong organizational and time management skills
Proficiency in visually expressing ideas through presentations or reports
Proficiency using project management tools such as Jira
Proactive in identifying root causes of issues and developing solutions
Highly flexible and adaptable when faced with ambiguity
Balance autonomy and collaboration
Benefits
Extended health, dental, and vision coverage, including mental health support
Fertility benefits
Gender-affirming care
24/7 Employee Assistance Program (EAP)
RRSP matching and eligibility for Arc'teryx Annual Incentive Plan
Access to Employee Stock Purchase program (ESPP) where applicable
Paid time off and wellness time
No Wasted Day program (dedicated paid days to get outside & explore)
Parental leave top-up and a nesting period for new parents
Professional development opportunities
Access to employee discounts and Pro Deals (exclusive discounted pricing on gear)
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